EpicNPC does NOT investigate disputes unless Trade Guardian was used. Instead we will conduct a review of the accused member's account. Please give the user a negative feedback instead.
If Trade Guardian was used, please go to the Trade Guardian > History or Active Transaction page and click the "Report" button. Someone will then join the chat and investigate your claim.
DISPUTE Information
######################
Link to thread (URL, Epicnpc thread): They reached out to me from my search thread here
Approximate value of item/service: $350.00
Date the problem began: Monday, July 31st 2023
Show proof of payment (screenshot): Screenshots below
Describe the problem: They reached out to me about a Genshin account I was looking for and after sending over the money, they gave the wrong account details and then immediately blocked me afterwards so I couldn't message them again.
I'd either like the correct account details or a full refund please, or I will have to charge back from my bank (which I'd like to tell them but can't since I've been blocked)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
If Trade Guardian was used, please go to the Trade Guardian > History or Active Transaction page and click the "Report" button. Someone will then join the chat and investigate your claim.
DISPUTE Information
######################
Link to thread (URL, Epicnpc thread): They reached out to me from my search thread here
Approximate value of item/service: $350.00
Date the problem began: Monday, July 31st 2023
Show proof of payment (screenshot): Screenshots below
Describe the problem: They reached out to me about a Genshin account I was looking for and after sending over the money, they gave the wrong account details and then immediately blocked me afterwards so I couldn't message them again.
I'd either like the correct account details or a full refund please, or I will have to charge back from my bank (which I'd like to tell them but can't since I've been blocked)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
Attachments
Last edited:
