[TrustAp question] Does it reject debit cards?

[MGaming]

I was told by a buyer that their debit card was rejected (from Brazil), so they had to find their credit card.
I'm not sure why (possibly out of balance too, hopefully not that.. lol), but just want to ask if they actually reject Debits.
I will have to omit mentioning accepting debit if they actually reject it.

Edit: They mentioned the bank was called "Nubank"

 

[EpicNPC]

They would have to contact Trustap.com support for that information. Sorry.