Thread Replies Update

[EpicNPC]

We have been noticing many sellers are posting updates or completed sales in the reply section. Replies are meant for potential buyers to ask questions or for customer feedbacks. When a seller makes these types of posts, it bumps downs potentially important posts made by other members.

Because of that we have disabled replies by sellers in their own threads. Sellers can still reply to questions or feedbacks (nested replies), but they cannot create a new reply. If a seller needs to update their info, they should edit the first post and make the changes there.

 

[AZURAKAGAMI]

We have been noticing many sellers are posting updates or completed sales in the reply section. Replies are meant for potential buyers to ask questions or for customer feedbacks. When a seller makes these types of posts, it bumps downs potentially important posts made by other members.

Because of that we have disabled replies by sellers in their own threads. Sellers can still reply to questions or feedbacks (nested replies), but they cannot create a new reply. If a seller needs to update their info, they should edit the first post and make the changes there.

I think this should be also pinned in help section.

 

[AbbeyDawn]

Wow, this update is very backwards, and one of the worst update in EpicNPC. I've been on EpicNPC for at least 4 years, and each updates feels like it just making seller have a harder way to make a thread.

So you don't want (creative & diligent) sellers to make replies/updates on their thread because it'll make other sellers may lose potential buyers? Then these other sellers should be creative and diligent too! Don't limit any features on EpicNPC.

I'm that kind of seller that post many images/updates in the first post and also in the reply/comment section, and this new update is suck.

This is the kind of thread I make that has many replies for updates, because everytime there is new demon, I'll update it in the thread. But now I can't do it anymore.

https://www.epicnpc.com/threads/dx2-starters-check-here-to-see-what-demons-i-have.2221972
/

 

[EpicNPC]

it just making seller have a harder way to make a thread.

This update has zero impact on creating threads.

The replies section should be dedicated to questions and feedback from other buyers. A potential customer should be able to view the main post to find all the information about the item or service being sold. That customer can then scroll down to the comments section to read questions and reviews by other customers.

Currently in many threads the comment section is over taken by the seller posting non-important information, updates or sales.

1. A buyer should not have to scroll to the comments section to find updates. Updates should be posted in the first post so the buyer can find it easily.
2. Sellers should not be posting previous sales in the comment section as this information is irrelevant for buyers. A buyer wants to read reviews by other customers, not from the seller.
3. Some sellers make many random posts to bump down negative or neutral feedback or comments. A seller should not be able to do that.

The top post is for the seller, the bottom comments section is for buyers. This creates better user experience for buyers as they don't need to search as hard for the information they want to find.

 

[AbbeyDawn]

This update has zero impact on creating threads.

The replies section should be dedicated to questions and feedback from other buyers. A potential customer should be able to view the main post to find all the information about the item or service being sold. That customer can then scroll down to the comments section to read questions and reviews by other customers.

Currently in many threads the comment section is over taken by the seller posting non-important information, updates or sales.

1. A buyer should not have to scroll to the comments section to find updates. Updates should be posted in the first post so the buyer can find it easily.
2. Sellers should not be posting previous sales in the comment section as this information is irrelevant for buyers. A buyer wants to read reviews by other customers, not from the seller.
3. Some sellers make many random posts to bump down negative or neutral feedback or comments. A seller should not be able to do that.

The top post is for the seller, the bottom comments section is for buyers. This creates better user experience for buyers as they don't need to search as hard for the information they want to find.

You know the first post only allow 40 images. That's the real reason why I'm still using the reply section to update my threads.

And I can't make new post yet, because I'm still figuring how to make new template.

 

[EpicNPC]

40 images is a lot. What are you selling that you need more than 40?

 

[AbbeyDawn]

40 images is a lot. What are you selling that you need more than 40?

https://www.epicnpc.com/threads/500...haracters-633legends-manyresources-🥀.2612266/

That thread is the example. I need to give potential buyers as much details as possible.

 

[EpicNPC]

I still don't understand why you need more than 40.

You don't need to upload a screenshot of every single page and character. Just the most important screens. If a buyer wants more images, they can contact you to make that request. I would assume after posting 40 images not many buyers would need more.

If you're updating images, delete the outdated images and replace them with the new ones.
If you're changing the account because it was sold, just make a new thread instead.

 

[Tony and Friends]

isnt it better just make it so the reply of the topicstarter will not actually bump the topic, but only "bump thread" button?

in this case any replies will not matter in competitions of topics

 

[MistiServices]

Dont know why you care what sellers will post in their threads. Customers are ones who give final verdict.

Now instead posting image as reply, we can just overflow our own topic with X number of images of completed orders and have people scroll for 5 minutes to get to reply section and read replies of other people.

If seller did poorly , his rating will get hit and buyers can easily read review and get usefull information.

 

[EpicNPC]

isnt it better just make it so the reply of the topicstarter will not actually bump the topic, but only "bump thread" button?

This is already how it works for a very long time. Replies do not bump threads.

Dont know why you care what sellers will post in their threads. Customers are ones who give final verdict.

Seller's can still reply to comments in their thread to answer questions or to respond to a feedback.

If the problem is images, then lets solve that problem. There's no need to post hundreds of images in the comment section. This is not a good solution if that's the actual problem.

When I go to Ebay, Amazon or almost any store, there's usually 2-10 images of the product being sold. The first thing I need to understand is why sellers need to post 500 images in 1 thread. This does not make any sense to me. Why is 40 images not enough?

 

[MistiServices]

This is already how it works for a very long time. Replies do not bump threads.


Seller's can still reply to comments in their thread to answer questions or to respond to a feedback.

If the problem is images, then lets solve that problem. There's no need to post hundreds of images in the comment section. This is not a good solution if that's the actual problem.

When I go to Ebay, Amazon or almost any store, there's usually 2-10 images of the product being sold. The first thing I need to understand is why sellers need to post 500 images in 1 thread. This does not make any sense to me. Why is 40 images not enough?

This is not amazon or ebay, its place where people deal for gaming and game related stuff. When u order on amazon a needle, all u care is is it metal or wodden needle.

on epicnpc, when buyer wants to buy something, and there are screenshoots of recently completed work , that buyer can check screenshoots, look at previous work of seller, make his decision with less fear of hiring person who doesnt know game that well, and all that helps seller to get that buyer on his side. 90% of buyers dont leave feedback on epicnpc, most of them dont want or they dont have account. having images posted in threads, helps us to show that we do work and that we are active in game for which post is made. no seller would collect 100 screenshoots just to have fun with them, its quite boring process to get all of those collected and sorted out.

I dont post images that often , but if i cant post them now in replies as i have used to, i will just make my posts longer with recently completed work screeshoots. Does that solve any problem? Sellers will go on that route , and then u will add new rule against that..

 

[Tony and Friends]

This is already how it works for a very long time. Replies do not bump threads.

ah i see, so problem is information inside the topic
in this case clever sellers will just make a secondary account that will post replies in their topics

 

[EpicNPC]

on epicnpc, when buyer wants to buy something, and there are screenshoots of recently completed work , that buyer can check screenshoots, look at previous work of seller, make his decision with less fear of hiring person who doesnt know game that well,

This is exactly what we want to stop. The seller should not be posting "previous work". The buyer can post a comment if they purchased something, not the seller. Any seller can take screenshots and post "proof of sale", but how does someone know if those are real screenshots from real buyers?

Secondly, these types of posts push down/hide real customer comments. Potential customers then have to scroll though large amounts of posts just to see real customer comments. This should not be the case.

I dont post images that often , but if i cant post them now in replies as i have used to, i will just make my posts longer with recently completed work screeshoots. Does that solve any problem? Sellers will go on that route , and then u will add new rule against that..

I would argue a buyer doesn't want to see any screenshots of your previous sales when those are posted by the seller. That does not build trust, to me it comes off as shady. If you have so many customers, why aren't they posting in your thread to comment about it or given you feedback?

in this case clever sellers will just make a secondary account that will post replies in their topics

Clever sellers will also be banned for fake feedback.

 

[AbbeyDawn]

This is exactly what we want to stop. The seller should not be posting "previous work". The buyer can post a comment if they purchased something, not the seller. Any seller can take screenshots and post "proof of sale", but how does someone know if those are real screenshots from real buyers?

Secondly, these types of posts push down/hide real customer comments. Potential customers then have to scroll though large amounts of posts just to see real customer comments. This should not be the case.


I would argue a buyer doesn't want to see any screenshots of your previous sales when those are posted by the seller. That does not build trust, to me it comes off as shady. If you have so many customers, why aren't they posting in your thread to comment about it or given you feedback?


Clever sellers will also be banned for fake feedback.

I have to disagree with "the seller shouldn't be posting previous works". Just let the seller be creative on their own, don't limit their creativity.

I can list at least 5 updates that make EpicNPC worse, and I don't even know/remember 1 update that we (seller) love.

The updates that I hate:
- You deleted the SELL/BUY/TRADE sign in the thread title.
- The comment section now from "new to old". I like the old one better because the buyer can see my comments first before seeing other buyer comment (who ended up not buying my account).
- "Ignore" is useless. Just add block feature so other sellers can't look at your profile/threads and steal your profile/thread template.
- When you upload image in chat, it became so small now.

 

[IvanDev]

Images can also be posted using imgur gallery bbcode to show as sliding images also saving alot of scrolling

 

[MistiServices]

Ok , to clarify we can post X number of pictures on our own posts as proof of sale / work done? Since we cant reply/add/edit/mark on our own threads with things we consider are usefull to our customers ( because you know better about sales than people who actually sell here ) , are we allowed to post in our posts links with screenshoots as proof of sale or upload screenshoots inside posts?

 

[Eversoul]

Banned - TG 98408 dispute

We have been noticing many sellers are posting updates or completed sales in the reply section. Replies are meant for potential buyers to ask questions or for customer feedbacks. When a seller makes these types of posts, it bumps downs potentially important posts made by other members.

Because of that we have disabled replies by sellers in their own threads. Sellers can still reply to questions or feedbacks (nested replies), but they cannot create a new reply. If a seller needs to update their info, they should edit the first post and make the changes there.

how about just disable comment for both of buyer and seller, if buyer press reply, they will just directed to send PM for seller? (ofcourse this only for thread/post that have prefix "buy/sell", if normal post like this, we still can just reply and have normal discussion)

several reasons :
1. very rare, but sometimes comment/reply on post notification not always triggered, and even if they comment or reply asking price or discussion, most of time we will do PM about the price
2. lot of people just comment/reply for trolling or price police, I saw recently someone get 1 star review/feedback because they are arguing each other on a post/thread
3. it also good to filter out some seller that only quote and reply thank you for purchase just to increase their number of post as you mentioned

 

[EpicNPC]

Yes, you can post proof of work in your threads.

how about just disable comment for both of buyer and seller, if buyer press reply, they will just directed to send PM for seller?

Other members might have the same questions. It's more useful to post the question publicly so other members can see the answer. If it's a sensitives question, the buyer can click the seller's "Chat" button to have a private conversation.

2. lot of people just comment/reply for trolling or price police, I saw recently someone get 1 star review/feedback because they are arguing each other on a post/thread

Feedback cannot be given unless an exchange took place. Either the item/service was given or payment was made. If 2 members are arguing about price, feedback cannot be given. The seller just needs to open a feedback dispute, say there was no sale and we will remove it.

3. it also good to filter out some seller that only quote and reply thank you for purchase just to increase their number of post as you mentioned

The comment section has nested replies. This allows a seller to respond to any question or feedback and it will be nested, not a new reply. If a seller wants to reply to every feedback and say "thank you" that shouldn't really have any affect on readability.

 

[Desire_Ink]

I agree with other sellers. It is one of the worst possible updates you ever made (same with thread ammount, 3-5 maximum for main page was more than enough, as now some people just create huge ammount of threads and overspamm the forum). I am selling accounts on this forum for 6 years already and can say for sure - both updates made evething just worse.
For all the time here I never talked with potential customers in thread replyes, only in private. For years replyes in the thread was the best way to keep potential buyers updated about what have been changed on the account. Yes, the changed info also were added in the thread itself, but people do not keep in mind everything about your account when they check it for some time, so sometimes they have no way to undarstand what exactly has been changed, so posting an update in replyes was the best way to let them know. Also, sellers have to keep track of accounts they already sold in their Store threads. If we will add all sold accounts in thread itself it will make it overloaded and will turn thread editing into a real pain, especialy using phones, as edit process becomes very slow and start gliching if there is too much text in thread. Replyes is the thing that helped with this so far. I will repeat, for more than 6 years not even once I had any conversations with buyers in the replyes for the thread, as both, seller and buyer, always prefer to talk about account privatly.

All in all, it is very useless update which just made things worse and harder for both, sellers and buyers

 

[AbbeyDawn]

Ok, so I JUST REMEMBERED you can only put 5 imgur links in a thread. My thread will need at least 10 imgur links, because I have to categorized each pictures. I can do it easily on reply system, but you guys fkd it up.

PLEASE JUST REVERT THE REPLY SYSTEM UPDATE TO THE OLD ONE.

 

[EpicNPC]

I JUST REMEMBERED you can only put 5 imgur links in a thread. My thread will need at least 10 imgur links, because I have to categorized each pictures.

There is no such limit. You can post 10 links to imgur albums if you want. Problem solved

 

[MistiServices]

https://www.epicnpc.com/threads/test-thread-for-update-purpose.2689025/

This is how threads will look like after update. How is that better, i dont know.

 

[EpicNPC]

If you think that design is the best for potential customers, then feel free to do that. Personally I think purposely making your thread look terrible is not the best way to advertise.

 

[AbbeyDawn]

Instead of removing the comment section for sellers, i think you should update the thread option, like allowing sellers to post multiple group pictures inside the thread (not as attachment). Make it max 10 pictures per group, with 10 or unlimited group.

 

[EpicNPC]

I think that's a good idea. We'll make an update in the future to allow sellers to create albums in the first post to better organize their images.

In the mean time, you can still upload the images, then use the "Insert thumb' option to place the image where you need it to display. It'll be a little more work, but you'll be able to display your images in groups by doing this.

 

[QLC]

Banned - Scamming - chargebacks [email protected]

For my case the update is bad because not lets me publish more items in the same thread, I have a lot of accounts for sale with a lot of info on each account and I need publish new replies because if I reach the text limit says "oops! we run in some problems", which means I reached the characters limit, so I need publish a new reply and continue there my list, when I have 100 accounts for sale I need like 5 replies, and now I need use my old replies lol

https://www.epicnpc.com/threads/ser...ll-accounts-for-sale-from-1-to-8-gls.2026841/

So if you not want allow publish replies, at least increase the characters limit in first post to at least 3 or 4 times the current limit, or don't put a limit directly.

 

[EpicBoost]

We have been noticing many sellers are posting updates or completed sales in the reply section. Replies are meant for potential buyers to ask questions or for customer feedbacks. When a seller makes these types of posts, it bumps downs potentially important posts made by other members.

Because of that we have disabled replies by sellers in their own threads. Sellers can still reply to questions or feedbacks (nested replies), but they cannot create a new reply. If a seller needs to update their info, they should edit the first post and make the changes there.

i think disabled replies for seller in there own thread is really bad change , seller posting completed orders was better since buyers can see what you completed etc and its a daily thing
I dont think I ever had a buyer ask a question in the replies section , maybe 1 time a year but they usually just inbox you or contact you directly 99% the time

I dont know who is complaining this bad about sellers posting updates or completed sales in the reply section that we need to cater to them and make this change
even after this change , no1 is asking questions in the replies section still ( for me atleast )

 

[AbbeyDawn]

I think you guys should allow sellers to make comment in the reply section again now. AFTER you guys limited the threads to only 5 threads max on page 1.