The feedback that came from a misunderstanding.

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(5 reviews)

Gohg

Level 44

Trade Guardian Orders: 8

(80%) (5 reviews)
Country
Morocco
Member Since
Aug 5, 2018
Country
Morocco
Multiple Accounts
2
--Good morning/evening epic npc staff, i am writing this post to get a negative feedback ( that is false ) removed from my profile, because someone wanted to buy something from me and said that they didn't want to go through because of the negative feedback.
---here is the proof that the person who filed the feedback wanted to delete their own review, to not get into too many details here is proof of him trying to delete the review after we both understood the situation please check those dms in your system( if you can ) to know im not trying to inspect element or try any deceiving tricks
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Feedback Removal/Change Rules

  • If a dispute is opened and resolved, the negative feedback will be changed to neutral and the comment will be updated to reflect the issue has been resolved.
  • Feedback based on rudeness or slow service (non-extreme) can only be neutral, not negative.
  • Feedback can only be removed if it's false.
  • If you believe feedback is false, you can open a dispute thread.
    • False feedback must been reported within 30 days
    • After 30 days, the burden of proof falls solely on the member who received the feedback.
      • Example: Joe gets a negative feedback from Roger. Two months later Joe disputes the feedback. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.
 
Feedback Removal/Change Rules

  • If a dispute is opened and resolved, the negative feedback will be changed to neutral and the comment will be updated to reflect the issue has been resolved.
  • Feedback based on rudeness or slow service (non-extreme) can only be neutral, not negative.
  • Feedback can only be removed if it's false.
  • If you believe feedback is false, you can open a dispute thread.
    • False feedback must been reported within 30 days
    • After 30 days, the burden of proof falls solely on the member who received the feedback.
      • Example: Joe gets a negative feedback from Roger. Two months later Joe disputes the feedback. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.
So unless mr nickname responds the feedback will never go away ? I don't even have his socials, he might have left the website permanently.
 
Feedback Removal/Change Rules

  • If a dispute is opened and resolved, the negative feedback will be changed to neutral and the comment will be updated to reflect the issue has been resolved.
  • Feedback based on rudeness or slow service (non-extreme) can only be neutral, not negative.
  • Feedback can only be removed if it's false.
  • If you believe feedback is false, you can open a dispute thread.
    • False feedback must been reported within 30 days
    • After 30 days, the burden of proof falls solely on the member who received the feedback.
      • Example: Joe gets a negative feedback from Roger. Two months later Joe disputes the feedback. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.
Do something jeez
 
Feedback Removal/Change Rules

  • If a dispute is opened and resolved, the negative feedback will be changed to neutral and the comment will be updated to reflect the issue has been resolved.
  • Feedback based on rudeness or slow service (non-extreme) can only be neutral, not negative.
  • Feedback can only be removed if it's false.
  • If you believe feedback is false, you can open a dispute thread.
    • False feedback must been reported within 30 days
    • After 30 days, the burden of proof falls solely on the member who received the feedback.
      • Example: Joe gets a negative feedback from Roger. Two months later Joe disputes the feedback. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.
That dude mr.nickname dissapeared off the website
 
@Gohg if someone hacked into it its still your responsibility. I dont see why we would remove the feedback here.
Because when i had it, it was not hacked ! It got hacked after he had it, if it was hacked while i still had the acocunt then yes it is my responsibility, but that did not happen, that's why it's a false review, he understood the situation and tried to remove that review himself
 
@Gohg if someone hacked into it its still your responsibility. I dont see why we would remove the feedback here.
Just because a client's phone got hacked by somebody and his data was compromised that does not mean that the seller who sold the product should be punished, that's a problem on the buyer's end. not the seller's end once again you can check my track record it is clean, what's happening right now is like if a man has bought a ps5 from gamestop and his house got robbed, but then he blames it on gamestop, see that literally makes no sense and it is exactly what is happening in this situation
 
Dog I didnt even get the account for a day, and how the hell does my phone get hacked lmao. If it did I would have said something but from what I know I never got the account and ended up just buying another one since I never got any compensation or anything like that.
 
Dog I didnt even get the account for a day, and how the hell does my phone get hacked lmao. If it did I would have said something but from what I know I never got the account and ended up just buying another one since I never got any compensation or anything like that.
You did have the account for a day or two im 200% sure and i remember, so don't twist that story
 
Dog I didnt even get the account for a day, and how the hell does my phone get hacked lmao. If it did I would have said something but from what I know I never got the account and ended up just buying another one since I never got any compensation or anything like that.
I should not be penalised because someone hacked your phone or hacked ur network, this never happened with any client except you
 
No one hacked me, if they did then I would have been said that and none of this would be happening. But no one has hacked my network or phone that day, trust me I would know chief.
I saw PEOPLE get hacked out of their youtube channels and they posted vids on that channel without the owner of the channel getting a disclaimer that someone intruded the channel, so no you did get hacked but you never knew about it, imagine being in denial that ur info got compromised
 
Ive given up on that account awhile ago, however I will not be refraining from my comment as he did still scam me and take my money, plus I dont even have the details to the account anymore
 
Ive given up on that account awhile ago, however I will not be refraining from my comment as he did still scam me and take my money, plus I dont even have the details to the account anymore
That's on you, you got hacked i don't wanna be held responsible also it seems that u understood the situation and u wanted to delete that review but now u wanna keep it just for the sake of it which is unprofessional
 
@Gohg if you cant recover the account a refund must be issued as you listed yourself as the OO

Please post images of support response here.
Ok i will post the emails and as i said i am the original owner and the account being gone is his responsability, so no i won't issue a refund because it's.not my fault that he got hacked, and yes i will post the bandai email responses in 3 days or less
 
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