Seller took back account through EA support

[Zonglin]

https://www.epicnpc.com/threads/wraith-kuani-id.1969047/
https://www.epicnpc.com/chat/?type=tg&group=1992200
As the post title says the seller took back the account through ea support over the past week ive been too busy to login to the account and when i logged in recently i found out i was logged out of the account, and could not recover it as the seller had unlinked my email n phone number i did not see the emails or anything regarding changes to the account details over the past few days as i was too busy, I am wondering how it is possible to deal with this issue

 

[Angel]

@sakilssh1 notified

 

[sakilssh1]

Banned - Failed to resolve - https://www.epicnpc.com/threads/seller-took-back-account-through-ea-support.1975497

he saw 6 day ago email and open a dispute

 

[Angel]

@Zonglin do you have access to the account?

 

[Zonglin]

No i do not have access the email that i have linked to origin has been unlinked n i have no way to recover it

 

[Zonglin]

I have tried to recover it but when j entered the email ot says email is not registered under a origin acc

 

[Angel]

@sakilssh1 please help him to submit a ticket and get his account back

 

[sakilssh1]

Banned - Failed to resolve - https://www.epicnpc.com/threads/seller-took-back-account-through-ea-support.1975497

here

 

[Zonglin]

I tried again when i woke up it still didnt work.

 

[Zonglin]

I am currently not at home until fri i will deal with this then

 

[sakilssh1]

Banned - Failed to resolve - https://www.epicnpc.com/threads/seller-took-back-account-through-ea-support.1975497

i will look into it

 

[EpicNPC CM]

Any update?

 

[Zonglin]

Seller does not have access to the og email and said he needs my ip for whatever reason as he said origin needs it

 

[sakilssh1]

Banned - Failed to resolve - https://www.epicnpc.com/threads/seller-took-back-account-through-ea-support.1975497

they will ask the ip yo verify ownership

 

[Zonglin]

i contacted ea support they said the only way to recover a account is through a verification code they will send to the original account hence ip address is useless and account wld be unrecoverable if the seller does not have access to his original account @Angel

 

[Angel]

@sakilssh1 are you the original owner of this account?

 

[sakilssh1]

Banned - Failed to resolve - https://www.epicnpc.com/threads/seller-took-back-account-through-ea-support.1975497

yes but i dont have access to orginal mail look at this he said that he have on work before opening dispute

 

[Angel]

@sakilssh1 who is the original account owner, can you answer this question please

 

[Zonglin]

He said he is the original owner but he does not have access to the original email. Since ea only does recovery through the og email, he cannot get bck the acc @Angel

 

[Angel]

I am sorry but in this case, a full refund must be issued.

 

[sakilssh1]

Banned - Failed to resolve - https://www.epicnpc.com/threads/seller-took-back-account-through-ea-support.1975497

ok give me aome time

 

[EpicNPC CM]

Any update?

 

[Zonglin]

As of now seller is unable to revcover the account

 

[Angel]

@sakilssh1 how much time do you need?

 

[sakilssh1]

Banned - Failed to resolve - https://www.epicnpc.com/threads/seller-took-back-account-through-ea-support.1975497

well id was hack rom is ip

 

[sakilssh1]

Banned - Failed to resolve - https://www.epicnpc.com/threads/seller-took-back-account-through-ea-support.1975497

well id was hack from his ip

 

[EpicNPC CM]

@sakilssh1 has refund been issued?

 

[sakilssh1]

Banned - Failed to resolve - https://www.epicnpc.com/threads/seller-took-back-account-through-ea-support.1975497

why since it was hack from his ip address ... why am i. responsible for this

 

[Zonglin]

@Angel as for the update to the current situation, seller had his og email hacked and had to pay 110 usd to get the email back so hes requesting i pay him 120 usd to get the account from him as he says that the account was hacked from my ip when i didnt even have access to my computer during the time of the incident.

 

[Zonglin]

and obv there wld be changes to the acc from my ip as i would have to change the account login details bfore the incident happened

 

[sakilssh1]

Banned - Failed to resolve - https://www.epicnpc.com/threads/seller-took-back-account-through-ea-support.1975497

WITHOUT 120 AM NOT GIVING HIM ID CUZ ID WAS HACKED FROM HIS IP

 

[sakilssh1]

Banned - Failed to resolve - https://www.epicnpc.com/threads/seller-took-back-account-through-ea-support.1975497

AND AM NOT GIVING REFUND ALSO

 

[Angel]

why since it was hack from his ip address ... why am i. responsible for this

Please post evidence for your claim

 

[Angel]

@sakilssh1 was online but failed to respond

Ban in 24 hrs

 

[sakilssh1]

Banned - Failed to resolve - https://www.epicnpc.com/threads/seller-took-back-account-through-ea-support.1975497

@Angel srry was busy with work

 

[sakilssh1]

Banned - Failed to resolve - https://www.epicnpc.com/threads/seller-took-back-account-through-ea-support.1975497

2

 

[sakilssh1]

Banned - Failed to resolve - https://www.epicnpc.com/threads/seller-took-back-account-through-ea-support.1975497

@Angel https://drive.google.com/file/d/1Ew837atwUkYEaKbyc__6toqVppwY9Zur/view?usp=drivesdk

 

[sakilssh1]

Banned - Failed to resolve - https://www.epicnpc.com/threads/seller-took-back-account-through-ea-support.1975497

please see the photos thanks in advance

 

[sakilssh1]

Banned - Failed to resolve - https://www.epicnpc.com/threads/seller-took-back-account-through-ea-support.1975497

@Angel and srry for the late reply was busy with work

 

[sakilssh1]

Banned - Failed to resolve - https://www.epicnpc.com/threads/seller-took-back-account-through-ea-support.1975497

@Angel epicnpc tab was open thats why its showed me online

 

[Angel]

192.168.79.1 is not @Zonglin IP so i am not sure why is this evidence so important. From my view, this can be the original owner IP

@sakilssh1 i will repeat once more, you do not have access to the original email so you are unable to recover the account, responsibility is only yours. If you are unable to return the account then a full refund must be issued

 

[sakilssh1]

Banned - Failed to resolve - https://www.epicnpc.com/threads/seller-took-back-account-through-ea-support.1975497

is buyed the account knowing that i dont have acess to the orginal mail.

 

[Angel]

is buyed the account knowing that i dont have acess to the orginal mail.

And you are free to open a dispute against the person who sold you the account. But you must refund what you owe to @Zonglin

 

[Angel]

@Zonglin any update from the seller?

 

[Zonglin]

No last msg frm him was either i pay him or he sells the acc on his own

 

[Zonglin]

@Angel

 

[Zonglin]

Seller stance on the matter

 

[Zonglin]

Nothing new

 

[Angel]

@sakilssh1 ban in 24 hrs if refund is not issued

 

[Angel]

Banned

[email protected]
[email protected]
SYNCRONIX#3730

@Zonglin in case that he refund you, please contact me or another SMod/Admin and his ban will be lifted