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Scammed Apex Account - by fraxii

Not Recently Bumped
Dispute Type

liebepjy

Level 23

Trade Guardian Orders: 2

(100%) (1 review)
Country
Germany
Member Since
May 1, 2019
Country
Germany
Multiple Accounts
0
Purchased an Apex Legends Account.
Wasn't given full info as promised and later the owner recovered the account.

$120 Scammed.
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WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.
Hi mate, can you please show us his discord ID? Can you also show us a screenshot of the transaction you sent?
 
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Think the guy saw this post and msged me with another discord to see if I was going to take any serious action against him ha
 
Wasn't given full info as promised and later the owner recovered the account
I see you were given both the game account and email account. Please explain what you mean as it appears you were given the full info.

I can also confirm you still have access to the email account, so that was not taken. However I see the email was changed, because it's currently not being used for any EA account.

Did you change the email address on the EA account after you received it? I'm assuming yes since that's what buyers normally do once they receive the account.

Someone needs to open an EA support ticket to recover the account. fraxii can help you by providing any information EA asks. It's better if the buyer does it, so the account doesn't' have to be transferred again. can you please open an EA ticket and attempt to recover this account.
 
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Firstly, I was told that I'd be receiving full information of the account. Which would include the original email account also since the seller could recover it if I don't have it. They can do so by just simply sending in a request to EA saying that their account got hacked.

Secondly, the seller mentioned that he would give me the original email and told me to wait since it was his brother's email. However after a few days wait, I was eventually blocked from discord and the owner (franxii) recovered the account.

Thirdly, yes I was recieved an Email account along with the access to the EA account. However like mentioned before, the email account given to me isn't the original email when the EA account was first made. Now I have no access what so ever to the account + no way of contacting the seller.
 
OO emails are not required. Many times the email account can't be given to the buyer because it's the seller's real email. I do not see any evidence showing that the seller promised to give you the original email address.

1) Did you change the email address on the EA account once you gained access?
2) Did you receive any emails from EA about the account being recalled?

Since the seller has not yet replied, Liebepjy please open an EA ticket using the email account you were given by the seller. Claim you lost access to the account and wish to recover it.

The seller @fraxii will be responsible for helping you through this process. Once EA replies back to you, post an update here and hopefully fraxii will reply by then.
 
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
1) Evidence of the seller saying the original email would be given, but eventually blocked me on discord.
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2) I changed all information that I could once after receiving the account. However not having the actual original email, the account was recovered by Fraxii.
3) There is no Email that I receive when the account if the account has been recalled. I've tested using another origin account to confirm.

4) Regarding opening the ticket there are only 2 possible ways. Either on the phone or through live support as shown. I have no contact with the seller since I've been blocked my the guy.
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5) I've tried to find the password, but no email has been sent to either the email account I was given nor the to the one that I've changed it to.
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I don't see him promising you his brother's account. He said his brother's email is the original email and he'll ask him about it, but he never said it's included in the sale.

That said, if his brother has the original email there should be no reason why the seller can contact EA to recover it himself.

fraxii will have 48 hrs to reply. If he doesn't contact EA support by then, he'll be banned.
 
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