Revenge Feedback from senad123 (ka3mo)

[Reasoning]

Profile:
https://www.epicnpc.com/members/senad123.1492501/

Revenge Feedback:
https://www.epicnpc.com/feedback/feedback/810825/view

My Original Feedback:
https://www.epicnpc.com/feedback/feedback/810811/view

Threatened to give me a revenge feedback after I left a review of his services, and followed through with it when I refused to remove the neutral feedback I left him.

 

[Senad]

 

[Senad]

WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.

As was very cleared in the screenshots

He asked me one of my services and I described everything in details in my topic that Google broke Turkey with updated prices.

He send me a discord massage requesting it and I reply to him that Turkey payments not working but there's an alternative to it like what was mentioned in the topic.

And was never said that it's cheap like turkey currency lira .

However He agreed. And delivered my services and Tried it .

As you can see He received the account with screenshots of it that's shown it is an Indonesia account
and he said thanks after he received the account with zero complains.

Then he claims that discount is not great as he is from Japan and those accounts will be good for USA customers.

I offered him to refund and keep the account for free but he refused and make very sure to destroy my reputation.

Please see how I talk to him with very respectful way but he keep refusing and ignoring me. Why All that Hate from him .

He do said it's cheaper than his country
but not great like Turkey
and he knew very well that nothing will be like Turkey but keep refusing to accept my refund !

as I request from him to send me his Binance address as you can clearly see in the screenshots.

Very hard person to deal with . I tried all possible ways to satisfies him but he not even listen to me.

You can see in my 183 good feedback that I have such cases and customers just request to refund and I refund them with no problem and they do give me a good feedback.

All I ask from him that to be Honest and don't say lies.

as he saying that I refused to specify the country so if that happens then what force him to complete the deal and send me the money .

 

[Senad]

And Why he refused to send me his address to refund him.

I can Tell why :
Because according to what he said that my account is working and do have 20-25% discount for a Japanese and better discount rates for America customers.

So 20-25% discount is better than nothing. That's why he keep refusing to accept the refund !

 

[EpicNPC Mod]

• Feedback will only be reviewed if Trade Guardian was used. Any Trade Guardian service.
• If Trade Guardian was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
  • If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
  • If proof of transaction is not provided, the feedback will be removed.

Since a transaction took place, the feedback will remain. Both parties will need to resolve it mutually.

 

[Reasoning]

According to forum rules here:
https://www.epicnpc.com/infocenter/forumrules.html
as senad123 is the seller, he is prohibited from Revenge Feedback. Is this not the case? @EpicNPC

 

[Senad]

First of all thanks so much for your time and your efforts to solve our case. @EpicNPC Mod

According to forum rules here:
https://www.epicnpc.com/infocenter/forumrules.html
as senad123 is the seller, he is prohibited from Revenge Feedback. Is this not the case? @EpicNPC

First : I offered you many times to refund the money and you can keep my services for free.

Second : You send me the money by Binance so I request so many times your address to send back the money.

If you send the money with PayPal or Wise . That's was easy to me to refund without your permission.

Third : our case happens every moment her in the site.
As simple as
You order a service
You received it
You complains it's not good as you was expecting.
Then request of refund.
Refund done.
Case solved


Forth : instead of all of that you keep refusing all my solutions to satisfy you and solve that case mutually
And All You said that I can do Whatever I want.

Please @Reasoning Be Reasonable
And listen to me and please don't keep ignoring me as what happened in the screenshots.

 

[EpicNPC]

That would be revenge feedback and it's been removed.

The original dispute was that the seller did not disclose the price or region until AFTER payment. The buyer making a complaint about the service does not justify a negative feedback. Please do not resubmit it.

 

[Senad]

@EpicNPC

First of all thanks so much for your time .

My Topic :
https://www.epicnpc.com/threads/ver...play-acc-without-vpn💎-6-💎24-aug-2023.2457542/

As you can see sir I listed the common prices of most of my customers would ask me about
and If its not listed they ask me before buying and I would really happy to answer .

• in his feedback he said that "Seller refused to specify the country of the account"
  I upload the hole conversation with him and nothing in it refers that I refused to specify the country
• in his feedback he said that "I even reconfirmed if it was as cheap as the turkey lira, and they said yes." Just Please check my conversation with him I never said yes

And I respect his complains that the discount is not great because he is from japan and it would be better for America users

So I offered to refund him the money and he can keep The account for free but he refused

He send me the money by Binance so I request so many times his address to send back the money.

If he send the money with PayPal or Wise . That's was easy to me to refund without his permission.

Please sir tell me how solve it mutually If he keep refusing all my solutions to satisfy him .

Please help me.

He doesn't want to listen to me and totally ignoring me as you can see in the screenshots.

Please check all my feedbacks I really care about to give my service as it should to be and don't ever leave my customers not happy

I even contacted @EpicNPC Mod and he said "I've contacted him to let him know he must accept the refund."


Thank you so much for reviewing my case.
I appreciate the time you spent to resolve my case.

Best Regards!

 

[EpicNPC]

As you can see sir I listed the common prices of most of my customers would ask me about
and If its not listed they ask me before buying and I would really happy to answer .

It has already been established you did not use the common price. The buyer asked if the price was similar to Turkey. You said yes. The price was not similar, so the buyer can give negative feedback.

The issue was resolved via refund, so the feedback can be changed to neutral.

There is nothing else to investigate. We only look at the chat before the customer's payment. Sellers must disclose all important information BEFORE the customer pays, not after.

I'm sorry, the neutral feedback will remain.

 

[Senad]

The buyer asked if the price was similar to Turkey. You said yes.

May you please tell me where I said "yes" ?


Just please check my massages here with some of my customers that proofs that I always answer all their questions about The used Region !
I even dealt before with a customer from Japan before.

 

[EpicNPC]

Seller withholding information can result in a negative feedback. The buyer asked you a direct question about price before payment and you ignored it. As the seller, you should be clear about your service, that is your responsivity. Secondly, the buyer does NOT need to even ask the question. As the seller, you are sponsible for disclosing ALL important information BEFORE payment.

The images you posted are from 3 weeks ago. We cannot accept those image as they are not related to this transaction. Sorry.

I'm sorry, this dispute is resolved. The buyer did nothing wrong so revenge feedback cannot be given. The issue was already resolved, so the feedback can remain neutral.