- Dispute Against
- xDMC
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Information
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Purchase Date: May 25th 2022
Date the problem began: May 25th 2022
Method of Contact Used (chat program): EpicNPC chat and Discord
Instant Messenger username of the person you're accusing: Andrea (xDMC and Devil May Cry?)
Your Instant Messenger ID: pally
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): Transaction ID #58810
Approximate value of property: $380 + $ 600 of recharge after the purchase
Was Trade Guardian used? Yes
If yes, what is the Trade Guardian ID? Dopeboost
What is the dispute about? After the purchase of the account, there was warning in-game saying logged in from from different device. I contacted the seller and all of a sudden he slowly avoided the conversation.
each time i login to game, i had to relogin to twitter , meaning the game has been logged in somewhere else. so i start to doubt the original seller and i am sure that this is the guy who is trying to get the account back as he was basically lying from the beginnning that he lost the GT arcade account. As soon as i opened up the ticket to support team, he replied right after saying "the person who opened up the ticket is thief.." yet he was able to login? which makes him the real fraud.
I am providing evidences on why the original seller (italian guy must be) with GTarcade email ends in @yahoo.it.
Other details / notes:
Just to be safe I have bound my hotmail account and kakao to GTarcade, however, if this guy is still being able to access to my account i need to get full refund with the money i spent or i will need to report him to internal fraud office expert.
He also just changed GTaracde account password as of TODAY!~! he said he dooesnt have account info shown with transcation number 58810 and 58777 (with middleman Delac which it didnt work previously so new transaction was procceseed)
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible): paypal
Other proof:
please go thru Transaction #58810.
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? the seller said he lost the GTarcade account info so he gave me twitter account. After i received twitter , i managed to change to my own email and bind my fb account.
How long did you have the account before it was recalled? its not recalled yet but as soon as i found out that my in-game character name constantly being changed after i change, i suspected it was him. As soon as i opened up a ticket to GTarcade support team, he replied (original owner) saying "I am the thief of this account" but in fact, the original seller is in fact the fraud and scammer as he just changed GTarcade passoword which is provided in the picture and also his email being @yahoo.it.
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
######################
Purchase Date: May 25th 2022
Date the problem began: May 25th 2022
Method of Contact Used (chat program): EpicNPC chat and Discord
Instant Messenger username of the person you're accusing: Andrea (xDMC and Devil May Cry?)
Your Instant Messenger ID: pally
Other information:
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): Transaction ID #58810
Approximate value of property: $380 + $ 600 of recharge after the purchase
Was Trade Guardian used? Yes
If yes, what is the Trade Guardian ID? Dopeboost
What is the dispute about? After the purchase of the account, there was warning in-game saying logged in from from different device. I contacted the seller and all of a sudden he slowly avoided the conversation.
each time i login to game, i had to relogin to twitter , meaning the game has been logged in somewhere else. so i start to doubt the original seller and i am sure that this is the guy who is trying to get the account back as he was basically lying from the beginnning that he lost the GT arcade account. As soon as i opened up the ticket to support team, he replied right after saying "the person who opened up the ticket is thief.." yet he was able to login? which makes him the real fraud.
I am providing evidences on why the original seller (italian guy must be) with GTarcade email ends in @yahoo.it.
Other details / notes:
Just to be safe I have bound my hotmail account and kakao to GTarcade, however, if this guy is still being able to access to my account i need to get full refund with the money i spent or i will need to report him to internal fraud office expert.
He also just changed GTaracde account password as of TODAY!~! he said he dooesnt have account info shown with transcation number 58810 and 58777 (with middleman Delac which it didnt work previously so new transaction was procceseed)
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible): paypal
Other proof:
please go thru Transaction #58810.
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? the seller said he lost the GTarcade account info so he gave me twitter account. After i received twitter , i managed to change to my own email and bind my fb account.
How long did you have the account before it was recalled? its not recalled yet but as soon as i found out that my in-game character name constantly being changed after i change, i suspected it was him. As soon as i opened up a ticket to GTarcade support team, he replied (original owner) saying "I am the thief of this account" but in fact, the original seller is in fact the fraud and scammer as he just changed GTarcade passoword which is provided in the picture and also his email being @yahoo.it.
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
