refund/compensation

[Phoenix9111]

if i got scammed after 48 hours from transaction can i get compensation from EpicNPC? i made the transaction with Middleman.

 

[MGaming]

Try post here
https://www.epicnpc.com/tradeguardian/transactions/history

 

[EpicNPC]

Please click Trade Guardian > History and the 'Report' button to open a dispute.

 

[Phoenix9111]

i already did, how can i get compensation from this site?

 

[EpicNPC]

I'm sorry, we do not provide any compensation.

Please report the issue and we will then conduct a full investigation. Depending on what occurred, we will make a decision about the outcome.


https://www.epicnpc.com/infocenter/trade_guardian-mm-services.html

What happens if the payment is chargebacked?
Trade Guardian does not protect against payment changebacks.

Does the MM Service protect against account recalls?
No, Trade Guardian does not protect against account recalls.

Why use this service if it doesn't protect against chargeback or recalls?
Most scams occur during the time of sale. Someone pays and never receives the item or they give the item and the other person never pays. Trade Guardian protects against these types of scams which are the most common.

 

[MGaming]

I'm sorry, we do not provide any compensation.

Please report the issue and we will then conduct a full investigation. Depending on what occurred, we will make a decision about the outcome.


https://www.epicnpc.com/infocenter/trade_guardian-mm-services.html

Out of topic but just noticed it says changebacks. Typo, might want to change to chargebacks.

What happens if the payment is chargebacked?
Trade Guardian does not protect against payment changebacks

 

[EpicNPC]

thanks. it's been corrected