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Please consider this case 2 star feedback

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Local Moderator
(673 reviews)

ThVenus

Level 90

Local Moderator

Trade Guardian Orders: 13

(100%) (673 reviews)
Country
Vietnam
Member Since
Jun 1, 2023

ThVenus

Local Moderator
Country
Vietnam
Multiple Accounts
2
WARNING! Off-site contact information posted. We do not investigate disputes if you communicate off-site.
https://www.epicnpc.com/feedback/feedback/1009240/view
Buyer https://www.epicnpc.com/members/tacotea.824688/#profile


1 day ago the buyer contacted me on discord to buy the Umamusame game account. the conversation went smoothly for me, after the buyer completed the payment for the account worth 25$. an unexpected and coincidental incident happened when the buyer had just completed the payment, from the computer. i told him that the repair process could take 3 to 5 hours. then i informed the buyer and offered that if the buyer was willing to wait, i could apply a 15% discount on the account to retain the buyer. i asked him if he wanted a refund or to wait. he agreed to wait. 15% discount = 5$ for the original 25$ account, and the deal was accepted. the process of processing and repairing the computer was faster than expected, only 15 - 20 minutes.
I still keep the original agreement. applied to send back 5$. unfortunately the process again had problems from paypal and I was unable to send back $5 at that time, even tried with 2 other paypal accounts paypal sent me the same problem repeated. I took a video of the problem sending $5. I told him that I can buy next time and discount directly $5. I forgot to tell him that I could try again tomorrow.
today i tried to send 5$ and still have the same problem with paypal. so i will decide to refund 100% of the 25$
im sorry for the inconvenience
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Can you please review this case and change the feedback to neutral or delete the feedback.
The buyer has no problems with the account. @EpicNPC CM @EpicNPC Mod
i tried contacting him on EpicNPC chat to resolve it privately between the two of us. after 24 hours still no sign of him online. tried contacting on discord it seems he blocked me
 

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