EpicNPC
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Opening a dispute
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- Thread starter Shark43va
- Start date
- Country
- United States
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
There is no requirement to open a dispute thread.
Keep in mind we do not investigate discord disputes. If there is enough proof given originally in the dispute and it is not on discord we will ban the user.
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Can I PM you so you can see if there's enough proof for a ban before i make a thread? It is an discord dispute but the person is willing to resolve it depending on what a mod says.
Will that still be honored? I was told something different by someone on your management team.
Both me and the person that scammed are requesting for a fair review by a 3rd party of a site we both use.
Submitting a negative feedback does nothing for me as the buyer lost money.
Both of us (buyer and seller) are trusting EPICNPC to help figure out a fair solution.
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If you accuse someone, we will review that member's account. If they're found to be a previously banned member or known scammer, we will ban them.
However we will not investigate the actual dispute.
Since this happened on Discord, all you evidence would be Discord chats which we would not accept. In order to accept those chats as evidence we would have to first determine if the EpicNPC member is the same person on Discord. As Discord impersonation scams are very common, this would take time to investigate which we do not do. Sorry.
However we will not investigate the actual dispute.
Since this happened on Discord, all you evidence would be Discord chats which we would not accept. In order to accept those chats as evidence we would have to first determine if the EpicNPC member is the same person on Discord. As Discord impersonation scams are very common, this would take time to investigate which we do not do. Sorry.
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
But I'm saying that the EpicNPC member is willing to testify to the legitimacy of his account for both EpicNpc and discord before taking a look at these chats for evidence. It's one thing if the person is refusing but this member is willing to comply and is generally readily available especially if a time can be set to have this move on as quick as possible. It would not take much time at all. I have bought from this person twice before as well. We are trying to have a third party decide what a fair solution would be for the buyer due to paypal having an issue that isn't a fault of either party.
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
I see multiple threads where trade guardian isn't being used and method of contact is Discord.
They were resolved with proof posted and scammer getting banned. And to resolve it, scammer need to give proof to show he's not scamming.
Then this is basically going to be an investigation after the fact because he's going to have to prove he isn't scamming. You guys will have to read through the discord chats anyway..
If I give him a negative review, is he able to dispute that too? Is he going to need evidence to prove and remove it?
They were resolved with proof posted and scammer getting banned. And to resolve it, scammer need to give proof to show he's not scamming.
Then this is basically going to be an investigation after the fact because he's going to have to prove he isn't scamming. You guys will have to read through the discord chats anyway..
If I give him a negative review, is he able to dispute that too? Is he going to need evidence to prove and remove it?
Some mods will review a disputes even if TG is not used. They are doing that on their own. Our official policy is we do not review disputes unless TG was used.
If there was a sale and something was exchanged, both parties can exchange feedback.
If there was a sale and something was exchanged, both parties can exchange feedback.
