So, I wake up this morning, knowing full-well I have a dispute open with someone I know is a scammer. He did what they usually do when it's not a chargeback, unauthorized claim, I knew I was probably going to lose this.
However, upon logging on I saw I had $300 (what the dispute is over) extra! The problem? He also apparently went to his bank and asked for a reversal, so Paypal closed the original dispute because of it. This isn't QUITE as effect as a CC chargeback, I know, but nonetheless, how can I secure this money?
I have 3 options to resolve the issue;
- I accept liability for this bank reversal.
- I issue a refund to the buyer.
- I provide tracking information.
Thoughts?
However, upon logging on I saw I had $300 (what the dispute is over) extra! The problem? He also apparently went to his bank and asked for a reversal, so Paypal closed the original dispute because of it. This isn't QUITE as effect as a CC chargeback, I know, but nonetheless, how can I secure this money?
I have 3 options to resolve the issue;
- I accept liability for this bank reversal.
- I issue a refund to the buyer.
- I provide tracking information.
Thoughts?
