One of my customer got banned account

[streetonice]

Hi,
one of my customer got banned after submitted feedback to me.

could you please check for him?
Username: kyonSmith

Thank you

 

[EpicNPC]

He needs to contact support to appeal his ban.
https://www.epicnpc.com/misc/contact/

 

[streetonice]

Thank you, sent it to him