No feedback buyer left negative review after claiming not to have received acc

[toronka1]

https://www.epicnpc.com/feedback/feedback/766195/view

I gave him the transfer code and password and he claimed that it didn't work so I offered a refund however when I could not retrieve the account after and when i contacted fgo support they said the account was already in use and had been moved from the starting area fuyuki to orleans. The buyer has no feedback and tried to get his money back despite getting the account.

 

[JohnNotSmith]

Could you please provide proof that you delivered the accout to me?
I showed that your code didn't work, but all you did is show that you already sold the account to someone else prior to trading with me (after all that's why you couldn't log in and your old transfer code was invalid).
From my perspective, I received a broken transfer code and was denied a refund, so the feedback should stand

 

[JohnNotSmith]

I'm still waiting for the refund btw

 

[toronka1]

I'm still waiting for the refund btw

like i previously said why would I refund after I could not receive the account back after contacting support, You have no feedback at all and tried to scam, I have had 0 problems with any other transaction so no I will not refund since you got the account. And the only proof of me sending the account is the transfer code which I sent you. Also I never sold the account to anyone else

 

[JohnNotSmith]

like i previously said why would I refund after I could not receive the account back after contacting support, You have no feedback at all and tried to scam, I have had 0 problems with any other transaction so no I will not refund since you got the account. And the only proof of me sending the account is the transfer code which I sent you. Also I never sold the account to anyone else

I don't think I fully understand you, so let me go through the whole story once more:
1. You failed to keep track of which accounts you already sold / still had on sale
2. You made a deal with me for an account that you presumably already sold to someone else (or kept for yourself, idk)
3. You received the money
4. You provided me with invalid login credentials (as you saw with the clip that I sent you just after you revealed the details)
5. I informed you about the problem
6. You promised to issue a refund
7. You decided that there is no need to issue a refund since I (presumably) won't chargeback my credit card over $50.
8. You now have a problem with me describing my transaction experience

The way I see it, only one of those options can be true. Either
a) I got the account, logged in, changed the transfer number, logged out attempted to reuse an old transfer number and took a screenshot of the error message, all within less than 1 minute of "receiving" your account
b) You screwed up by keeping all the codes in the notepad and not logging in to the account to verify it before the transaction

If you still have some doubts and claim to have contacted support, you can
1) Claim the account as hacked and retrieve it, assuming you are the original owner
2) Ask them when has the account progressed past Fuyuki to see who you actually sold it to.

 

[JohnNotSmith]

Having said that, I believe that attempting to sell an account that you don't have access to is a breach of the rules in here, so either you or the mods should close the relevant thread before anybody else gets scammed.

 

[EpicNPC CM]

Feedback Disputes

1. If TG was used, we will review feedback disputes as normal.
2. If TG was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
- If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
- If proof of transaction is not provided, the feedback will be removed

 

[JohnNotSmith]

@EpicNPC CM is this sufficient?