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Hello Admin,
I would like to dispute the negative feedback left by this user @mohdmugh
The customer contacted me through Discord regarding the purchase of a CS2 Steam account. We did not use EpicNPC Trade Guardian, but an actual transaction/exchange took place between us.
The customer made the payment, and I successfully delivered the purchased account. The account was working and was delivered as advertised. After successful delivery, the customer later requested a refund. Under my stated refund policy, refunds are not supported after successful delivery unless there is a verified issue with the account.
The customer then left negative feedback despite the account having already been successfully delivered.
I can provide evidence showing:
Our Discord conversation and the customer's order
Proof of payment
Proof that the Steam account was delivered
Messages showing the customer received the account
The customer's later refund request
My refund policy, if needed
I am requesting that the negative feedback be reviewed and removed if the staff determines that it was left unfairly following a successfully completed transaction.
Thank you.
Thread: https://www.epicnpc.com/threads/👑-trusted-cheap-counter-strike-2-nfa-accounts-👑.3218293/
I would like to dispute the negative feedback left by this user @mohdmugh
The customer contacted me through Discord regarding the purchase of a CS2 Steam account. We did not use EpicNPC Trade Guardian, but an actual transaction/exchange took place between us.
The customer made the payment, and I successfully delivered the purchased account. The account was working and was delivered as advertised. After successful delivery, the customer later requested a refund. Under my stated refund policy, refunds are not supported after successful delivery unless there is a verified issue with the account.
The customer then left negative feedback despite the account having already been successfully delivered.
I can provide evidence showing:
Our Discord conversation and the customer's order
Proof of payment
Proof that the Steam account was delivered
Messages showing the customer received the account
The customer's later refund request
My refund policy, if needed
I am requesting that the negative feedback be reviewed and removed if the staff determines that it was left unfairly following a successfully completed transaction.
Thank you.
Thread: https://www.epicnpc.com/threads/👑-trusted-cheap-counter-strike-2-nfa-accounts-👑.3218293/
