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New Transaction requested for Trade Guardian

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Country
Canada
Multiple Accounts
0
I have requested new transaction for Trade Guardian and buyer says he hasn't received any alearts or chats to make the transaction "active"

Are we supposed wait for MM to confirm the request or automated system is glitched?

Thank you
 
What is their username?

The alert will appear in the "Chat" menu in the top right. They can click the notification from the drop down once they click "chat" or they can open their inbox and click the "TG" tab to view all of their Trade Guardian notifications.
 
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