Neverwinter Account purchased via Trade Guardian banned within 3 hours of play

[ZeusBlackIce]

Banned - Failed to resolve dispute - https://www.epicnpc.com/threads/neverwinter-account-purchased-via-trade-guardian-banned-within-3-hours-of-play.1491719/

Hello, I was away for a few days and could not answer, the oldest email which I remember is: [email protected]

 

[krishnanarang40]

@ZeusBlackIce

jes*******[email protected] is the original registered email ID.

 

[ZeusBlackIce]

Banned - Failed to resolve dispute - https://www.epicnpc.com/threads/neverwinter-account-purchased-via-trade-guardian-banned-within-3-hours-of-play.1491719/

Try: [email protected]
I'm not sure about that

 

[krishnanarang40]

Okay, I'll try that

 

[krishnanarang40]

They replied, they email ID provided didn't match their records.

 

[krishnanarang40]

@Angel @DOP3BOOST any tips?

 

[Angel]

@krishnanarang40 ZeusBlackIce need to provide you correct info or to refund your money. We will give him 48 hrs

 

[ZeusBlackIce]

Banned - Failed to resolve dispute - https://www.epicnpc.com/threads/neverwinter-account-purchased-via-trade-guardian-banned-within-3-hours-of-play.1491719/

I don't see why I'm being blamed for the ban now, I had previously made a sale with another trade guardian broker and it all worked out, I'm suspecting a picture where the broker posted on imgurl displaying the account nickname, I can't help but aside an error caused by the system, I'm trying to help as much as I can and remember, I can't be solely responsible here

 

[ZeusBlackIce]

Banned - Failed to resolve dispute - https://www.epicnpc.com/threads/neverwinter-account-purchased-via-trade-guardian-banned-within-3-hours-of-play.1491719/

If we don't have an answer, krish I ask you to send me a personal email, I am willing to give you another account for your purchase with me, yet I do not remove what I said about the team's error in exposing account data to the public

 

[Angel]

@ZeusBlackIce in case that you can't to provide required info then you are obligated to issue refund or to replace with another account (in case that buyer agreed)
@krishnanarang40 please let us know which from this two you prefer

 

[krishnanarang40]

@Angel In all honesty, I would prefer a refund because I'm afraid this might happen again.

 

[ZeusBlackIce]

Banned - Failed to resolve dispute - https://www.epicnpc.com/threads/neverwinter-account-purchased-via-trade-guardian-banned-within-3-hours-of-play.1491719/

I can't return what I got, for health reasons, I'll give the other account I have, without using intermediaries or anything, because this whole roll happened for internal errors and we ended up being harmed
the account has vip 12, leg mount and some other things that you can still use, if you're into it tell me that I pass you in private

 

[krishnanarang40]

okay, can you share some pics / info regarding the account on my PM so I can let you know?

 

[krishnanarang40]

Also, what if this account gets banned as well?

 

[krishnanarang40]

@ZeusBlackIce do you have the account information for this account?

 

[Angel]

Regarding replacement account all sensitive info please share in PM only

 

[krishnanarang40]

@Angel if the account gets banned again?

 

[Angel]

He need to provide you all original registration info so you can contact support if ever needed.

 

[krishnanarang40]

Okay, understood

 

[krishnanarang40]

@Angel, I received the new account replacement from @ZeusBlackIce (he didn't give me any pictures / info prior even with me asking constantly) so I said I will inspect the account and let him know. Upon inspecting I noticed that the account is nowhere close to the one I bought. It has no packs, no zen mounts, crafting is not the same level, no level 80 characters, no weapon enchantments. So I offered him to make a partial refund of 60usd and I can keep this account or he can make a full refund of 180usd and I can return this account to the previous email / password.

 

[krishnanarang40]

Also even asking repeatedly, I am not receiving the original email ID for this new account or even the answer to the security question

 

[Angel]

@krishnanarang40 its up to you will you accept this account without registration info. In case that you not full refund must be issued

 

[krishnanarang40]

If @ZeusBlackIce cannot provide me the original registration info, I'd like a full refund and I will return the account to previous email / pass.

 

[Angel]

@ZeusBlackIce

 

[EpicNPC CM]

Waiting on update @ZeusBlackIce

 

[krishnanarang40]

@ZeusBlackIce ?

 

[EpicNPC CM]

We will give 24 hours

 

[krishnanarang40]

@ZeusBlackIce

 

[Angel]

Banned

ZeusBlackIce
[email protected]

@krishnanarang40 you can continue to use this account what he already gave you but in case that you get new ban feel free to contact Paypal and dispute your payment.
In case that ZeusBlackIce contact you and provide you original registration info please contact SMods/Admins and his ban will be lifted