Negative feedback dispute

[ELKIDO]

A guy comes to me 3 months ago and wants to buy one of my accounts that doesnt have email. I bought account without email and sold it as it is. Accounts without email can always be recalled. Buyer was well aware of that.
Now i explain the guy everything and say that i have had the account for few weeks and that it should be safe in my opinion. I mean if recall hasnt happened in a month why would it now. Just my logic. I never said it is 100% safe or that i guarantee for it or whatever. It was sold as it is. Also price was fitting. He agrees to everything. Transaction was done and guy was satisfied with account. He than wanted to buy some gold off me and suddenly got nervous or whatever (guy acts strange all the time) and blocks me. I let it be. All of this happened more than 3 months ago. Today i log in and see i got negative feedback from some guy. I poke a bit and find his skype. Contacted him and he starts throwing things at me. Of course now he unblocked me. First i have no clue who is he or what i sold to him ( 3 months i repeat). Meanwhile i formated my pc and skype chat logs cleared. I asked him to provide our chat logs and he did, somewhere between insults. So to sum this up.

1) A guy buys account without email - he knows what he buys. He is told i dont have email and that im selling account as it is. He was never given any guarantees. He was told i have had account for few weeks and thats it. He agreed to it. I told him its his decision and he went with it.
2) 3 months after he comes to me and asks for full refund. Right. Not 1 or two weeks, 3 months!? I am not a Bank. I dont offer lifetime guarantees.
3) After 3 months i am not entitled to give refund to anything. There is bunch of reasons. If supposed recall happened in week or two after purchase i would feel obliged to issue a refund. Even with the no email thing. Furthermore, what proof he has that account is recalled at first place? Exactly how?
Maybe he tried to sell it and got scammed?
4) I have our entire chat logs from the time he contacted me first. Super mod or admin can have chat logs in private upon request if needed.

- - - Updated - - -

Also sorry for not using template. Completely forgot about it. If needed i can correct it, but i gave you all the info already as it is. Its just a format.

 

[doomedtofail]

Please post or pm me screenshots of where you told him no guarantee at time of sale. Might as well send all logs.

We do not allow sales of temporary accounts. Not saying that was your intent but 270 to last 3 months and be told oh well is pretty bad.

If you did not tell him what his warranty was explicitly at time of sale I am sorry you are responsible. I will have to look at the specific server and see what proof you can get of recall, most private servers you get 0, unfortunately especially with out email.

Protect your self, post a specific warranty/guarantee in ALL your account threads. If i were you I would edit one immediately.

 

[EpicNPC]

Each of my accounts is legit and completely safe.

https://www.epicnpc.com/threads/942...nos-Warmane-TBC-account-store-amp-gold-Middle
Your threads says "completely safe" this is false advertising. If the accounts can't be secured, then it's VERY high-risk.

A guy buys account without email - he knows what he buys. He is told i dont have email and that im selling account as it is. He was never given any guarantees. He was told i have had account for few weeks and thats it. He agreed to it. I told him its his decision and he went with it.

As doomed stated, you need to show proof you told him all of this before payment.

What server was this for? How can an account not have an email attached to it? Why couldn't the buyer add their email?

 

[doomedtofail]

Well you cannot change private server emails (like wow used to be). So if seller does not have access to email it never can be secured

 

[ELKIDO]

Each of my accounts is lefit and safe. Its not false advertising. I never had a single recall dispute in 2 years. Accounts that doesnt have email are clearly stated as such next to the name. Everyone knows what no email means. And besides this guy cant prove account is actually recalled.

 

[EpicNPC]

Ah, Elkido said "one of my accounts that doesnt have email" so I thought the account had no email.

If it has an email and the email can't be changed. This needs to be told to the buyer before payment.

I see a few of your accounts say "no email" but that's not enough. You have to clearly tell the buyer what the means and the risk.

You have to say "the account email is not included and the owner of the email account has the ability to change the password on the account at any time"

Since private server emails can't be change and there is no recall procedure, there is no way to confirm or determine if this account was recalled. This make the accounts very high risk.

The only thing we know is whoever owned that email could easily change the password if they wanted to.

If you can't show proof that you told the buyer this information before payment, then a refund needs to be issued or you have to contact the person you purchased it from and ask them to reset the password for you.

- - - Updated - - -

bonita has been notified.

This shows Elkido told the buyer he doesn't have the email for the account. The buyer didn't ask any follow up questions, so we can assume he knew that the emails are not being changable.
http://i.imgur.com/HnLrxEg.png

 

[EpicNPC]

bonita has been email notified. Waiting another 24 hrs.

 

[EpicNPC]

Based on chat images, the buyer was told email was not included. Since they didn't respond, the feedback has been removed.