Need a feedback to be removed (no sale made)

[ThouTheCunning]

I need my latest feedback to be removed, because there was never exchange nor I've done business with that individual, this is a complete inaccurate feedback and he's already banned from this website

 

[Adoxia]

• Epicnpc only investigates feedback disuptes if Trade Guardian is used. Any of the Trade Guardian services including the free service.
  • If TG was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
    • If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
    • If proof of transaction is not provided, the feedback will be removed
• Feedback based on rudeness or slow service (non-extreme) can only be neutral, not negative.
• Feedback can only be removed if it's false. We will only investigate these claims if Trade Guardian is used.
• If you believe feedback is false, you can open a dispute thread.
  • False feedback must been reported within 30 days
  • After 30 days, the burden of proof falls solely on the member who received the feedback.
    • Example: Joe gets a negative feedback from Roger. Two months later Joe disputes the feedback. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.

You also gave this user a positive feedback 3 days prior.