MM Refund Duration?

[Crazador]

Hi, want to ask, how long do I need to wait until i receive back my money? Just got trade cancelled by seller and MM even though am the one who paid it…

Transaction #52291

It has been more than 24 hours

 

[mercurial003]

The fees are refunded within 24h but if you paid with Credit Card it might take few days until it will return to your card balance, depending on your card.

 

[EpicNPC]

The payment was voided 2 days ago. Voided payments are not the same as refunds, they take longer for some reason. It's a credit card process, so we can't do anything to speed it up. Normally it takes 3-7 days to process a voided payment, but can take longer depending on the credit card.

 

[Crazador]

The payment was voided 2 days ago. Voided payments are not the same as refunds, they take longer for some reason. It's a credit card process, so we can't do anything to speed it up. Normally it takes 3-7 days to process a voided payment, but can take longer depending on the credit card.

okay thanks

 

[Crazador]

been 12 days but still not received yet, will update again

 

[EpicNPC]

I'm sorry, we don't have access to see any more information about the payment, only that it was voided. We can't see when you receive it.

While 3-7 days is the average for most credit cards, some can take longer. Please contact your credit card company about this payment and they will be able to provide more information to you. Sorry .