IP/Country Mismatch.

[chatontank]

Hello,

I have this tag appearing on my account. Not sure why since Im not using any VPN though I may have checked on my phone for new messages so that might be the reason. I also paid a MM fee with my paypal account which has a different billing address (in my home country). Other than that I'm not sure why it would happen.

I read in another post that I should enable 2 step authentication so I did that but the mismatch tag still remain. Is it possible to remove it?

Thanks,
Lorenzo.

 

[EpicNPC]

It was triggered by your Paypal account since it's from another country. I send a email to your Paypal email to confirm it, please respond then the warning can be removed.

 

[chatontank]

I have replied. Thank you for your help.

 

[EpicNPC]

Its been removed. Please enable 2FA on your account.
https://www.epicnpc.com/account/security

Once enabled, your account will no longer be disabled or warnings added if you're traveling or a VPN is detected.

 

[chatontank]

Thank you! I did the 2 factor auth. now!