i sent him money first first as he assured me he's double verified and texted

[Sizan]

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He sent me a text on 17th september from Epicnpc as i exchange my currency. I live in a country that doesn’t allow paypal or other services so i mostly seek out for currency exchange to my local currency through wise transfer. i texted him back when i had money and i needed to send it to my family as they needed urgent. i asked how can we do that, he assured me that he is verified and has some reputation, i still wanted to double check and he texted me on epicnpc as well. i wasnt aware of epicnpc's new rules but seeing him verified and all that i put my faith on him and sent him money first, but since last night he isn’t responding after i sent. i really am in need of help. i hope admins will check this through as i talked with him on epicnpc too and he assured me that its him. i got to know discord disputes are not investigated but i'm really helpless now, please if there is something you can.
this is his epicnpc ↓
https://www.epicnpc.com/members/katsumatsu.1553557/
and i attached some pictures that we talked and my transaction receipt. please help
If Trade Guardian was used, please go to the Trade Guardian > History or Active Transaction page and click the "Report" button.
Someone will then join the chat and investigate your claim.

 

[EpicNPC Mod]

EpicNPC does NOT investigate disputes unless Trade Guardian was used.

If a dispute is opened, we will conduct an account review of the accused member, but we will not investigate the claims any further. If you used Discord, please contact Discord support for assistance.

Please give the user a negative feedback instead.