WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Information
######################
Purchase Date: January 31st, 2022
Date the problem began: February 5, 2022
Method of Contact Used (chat program): Discord
Instant Messenger username of the person you're accusing: Kazuha#1210
Your Instant Messenger ID: berd#2761
Other information: This is the link to their epicnpc profile: https://www.epicnpc.com/members/gel-genshin-accounts.1421734/#latest-activity
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/baa...albedo-ganyu-eula-c2-diluc-c2-mona-j.2152304/
Approximate value of property: $150.00 USD
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID?
What is the dispute about? I have tried 3 different payment methods for this account and none of them seem to have worked. I confirmed multiple times before each transaction if I was following the right steps and if it was the correct information that was input. I first asked if they supported PayPal because I have never used their other payment methods being BTC and TransferWise. I sent them the money and right away they say their PayPal account does not work. This is minor because I was able to get my money back from PayPal after having to start a dispute. I lose $5 because of the PayPal fee. The following day (2/1/2022), I try their preferred method that is TransferWise. I input all of the information provided and confirmed everything with them before sending payment. Days go by and they says he they not received the money yet. Me, who really wants the account, decide to trust them even further and we come to an agreement for me to get the account faster. I would send them BTC, which is supposedly very quick, and then they refunds me money when the TransferWise money comes in. So 4 days after (2/5/2022), I follow their instruction once again and ask for confirmations on everything before I send the BTC to their wallet address. One hour goes by and they claims he has not received any money yet. I give them another day to resolve this issue. Now it is 2/6/2022 and they claim that I have sent them the wrong BTC. I have no idea what they're talking about as I have never used BTC as a transaction method before and only followed their instructions. They told me to use Coinbase, which supposedly supports Segwit, and would not work with Binance? There is proof on blockchain.com that their wallet address received the BTC, but they claim that their account has not received anything. I would like to be reimbursed at least for $150 for the value of the property and up to $300 for our agreement that we set. Or I would like the account as promised.
Other details / notes: To their credit, it seemed like they did try to resolve issues. However, they have not resolved the main issue at hand.
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Transferwise Payment:
Coinbase Payment:
Payment Screenshots (make sure the accused email is visible):
Other proof:
This is the link to the hash where the BTC was sent to their wallet.
https://www.blockchain.com/btc/tx/2235bc6bfc6b9f7dfa9ba141932917ac1e6c1109479f154ce90d0d2ae535b15c
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
######################
Purchase Date: January 31st, 2022
Date the problem began: February 5, 2022
Method of Contact Used (chat program): Discord
Instant Messenger username of the person you're accusing: Kazuha#1210
Your Instant Messenger ID: berd#2761
Other information: This is the link to their epicnpc profile: https://www.epicnpc.com/members/gel-genshin-accounts.1421734/#latest-activity
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/baa...albedo-ganyu-eula-c2-diluc-c2-mona-j.2152304/
Approximate value of property: $150.00 USD
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID?
What is the dispute about? I have tried 3 different payment methods for this account and none of them seem to have worked. I confirmed multiple times before each transaction if I was following the right steps and if it was the correct information that was input. I first asked if they supported PayPal because I have never used their other payment methods being BTC and TransferWise. I sent them the money and right away they say their PayPal account does not work. This is minor because I was able to get my money back from PayPal after having to start a dispute. I lose $5 because of the PayPal fee. The following day (2/1/2022), I try their preferred method that is TransferWise. I input all of the information provided and confirmed everything with them before sending payment. Days go by and they says he they not received the money yet. Me, who really wants the account, decide to trust them even further and we come to an agreement for me to get the account faster. I would send them BTC, which is supposedly very quick, and then they refunds me money when the TransferWise money comes in. So 4 days after (2/5/2022), I follow their instruction once again and ask for confirmations on everything before I send the BTC to their wallet address. One hour goes by and they claims he has not received any money yet. I give them another day to resolve this issue. Now it is 2/6/2022 and they claim that I have sent them the wrong BTC. I have no idea what they're talking about as I have never used BTC as a transaction method before and only followed their instructions. They told me to use Coinbase, which supposedly supports Segwit, and would not work with Binance? There is proof on blockchain.com that their wallet address received the BTC, but they claim that their account has not received anything. I would like to be reimbursed at least for $150 for the value of the property and up to $300 for our agreement that we set. Or I would like the account as promised.
Other details / notes: To their credit, it seemed like they did try to resolve issues. However, they have not resolved the main issue at hand.
Proof
######################
You MUST provide proof or your claim will not be valid!
Chat Log Screenshots (make sure username is visible, not display username):
Transferwise Payment:
Coinbase Payment:
Payment Screenshots (make sure the accused email is visible):
Other proof:
This is the link to the hash where the BTC was sent to their wallet.
https://www.blockchain.com/btc/tx/2235bc6bfc6b9f7dfa9ba141932917ac1e6c1109479f154ce90d0d2ae535b15c
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
-------------------------------------------------------------------------------------------------------
If you are not involved, please do not post in the thread.
Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
