How to change Genshin email and password

This guide will show you how to change Genshin email and password

In the last 2 months maybe you noticed an error when you attempt to change your Genshin email and password [too many attempts error]

There is a solution to solve that problem.

If you are buying an account please ask the seller to show you the current email. Register a similar email but add one extra character, can be a number or letter, but can be a different provider. For example, if the current email is [email protected] you have to register [email protected]. If email is not available try with another letter or number. Ask the seller to change the account to this email.

Next step, log in to Hoyoverse website and try to change the email.

If you have a similar issue with a password, you will have to use VPN, pick the seller's country, and if possible close to their town. In case this does not work on some popular VPNs via computer devices, you can use mobile, download some free VPN on Google play store and use it.

 

[MaeZ]

Patched, doesn't work anymore

 

[Burak | Nml]

Any updates on this?

 

[Koda_Itaru]

Yes, an update is needed. As of right now, this issue affects everybody and there doesn't seem to be a solution. Has anybody actually been able to change their email recently?

 

[Angel]

There is no other solution i am sorry. If something appears I'll post it here.

 

[Void]

Managed to change the E-mail but same issue with pass. Tried vpn didnt work. Any fix regarding the pass or do i just wait

 

[Serah]

I have this problem with Honkai Star Rail, I can't change the password in any way, any solution?

 

[Void]

I have this problem with Honkai Star Rail, I can't change the password in any way, any solution?

Vpn helped in my case. Give it atleast a day(24 hours) after account transafer

 

[Angel]

I have this problem with Honkai Star Rail, I can't change the password in any way, any solution?

Contact me on private, i'll try

 

[Serah]

Contact me on private, i'll try

Hey mate, today finally I managed to change the password, yesterday I contacted the original owner and asked him to change the email to one of mine and today I was finally able to change the password without using VPN or anything
Thanks for your time sir

 

[monogaflying]

Are there any updates to this?

 

[Angel]

No sorry, right now we have no way to change Genshin emails and even passwords are affected. The best you can do is to contact Hoyoverse together and ask them to fix the problem unless they did all this with purpose.