The goal is to get most members using one of the TG services. The free version and escrow version were both launched in late Oct.
The free version had a slow start, but is now processing a few hundred transactions per month.
The escrow service has been buggy and is not where we want it. Unfortunately we're currently unable to make the changes we want until our partner Trustap makes some updates on their end so currently our hands are tied. We're aware that it's not user friendly and frustrating to use and we do plan to address those issues once we can.
We're only a few months after the update. You can't expect everyone to switch to the new system overnight. However we see good growth with the free version and we plan to make additional updates to the TG system to make it easier for buyers and sellers.
Once the system is processing a few thousands transactions per month, the "total completed orders" will be more accurate and this wont' really be an issue.