Feedback Dispute

[skye1204]

https://www.epicnpc.com/feedback/feedback/935707/view

I explained to the buyer that because the item being sold was out of stock, I would normally initiate a refund but my PayPal account had been restricted by PayPal so I could not initiate a refund for his order. I told the buyer to open a case on PayPal so PayPal will return the money to him. Buyer filed a case on PayPal and received a refund so the transaction is void.

 

[EpicNPC Mod]

• Feedback will only be reviewed if Trade Guardian was used. Any Trade Guardian service.
• If Trade Guardian was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
  • If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
  • If proof of transaction is not provided, the feedback will be removed.

Proof of transaction provided, TG was not used. Feedback will remain and can be resolved mutually between both members.