Feedback dispute

[SOLOMIDBRO]

I would like to request remove this feedbacks:

https://www.epicnpc.com/itrader_detail.php?ir=614008&u=323234


I found 2 payments for him:

1) 29.06.16 bought 808 SOLO MMR account. ($24)
2) 15.07.17 bought 1 SOLO MMR account. ($21)

Problem with second account I guess he cant login on account anymore. Maybe he was hacked.
I have a guarantee policy:
-If my customer lost account (steam support block account or changed password) I always give him new account or refund!
-If customer lost account by his own mistake (Hicked, click dangerous link, was scammed by someone else) There is no my fault.


Fogellz - never contacted me. He submit negative feedback without reason.
Also after first purchased 29.06.16 bought 808 SOLO MMR account. ($24) he came in my shop and bought again! This suggests that I am trusted seller =)


Overall, Im ready to give him another account 1 solo - 1 party MMR with 10 usd on steam wallet or refund.

I've sold a lot of accounts and I will not destroy my reputation for 1 MMR account, Im never Hijack accounts.
I want solve this problem asap cuz Im trusted and honest seller

 

[doomedtofail]

should be easy enough to resolve. notified to respond.

 

[Fogellz]

Resolved this now, being reimbursed with a new account of same stats that i purchased. I retract feedback I posted.

 

[EpicNPC]

Its been removed as requested.