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False negative feedback

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getrektnoobz

Level 59

Trade Guardian Orders: 9

(100%) (47 reviews)
Country
Singapore
Member Since
Jul 1, 2022
Country
Singapore
Multiple Accounts
1
C2361E4C-E152-4DC0-83D1-E8FAC9C893E2.png




I did not trade or make any sale with the user, but was given negative feedback for scamming him.


https://www.epicnpc.com/feedback/feedback/761851/view
 
Last edited:
Feedback Removal/Change Rules

  • If a dispute is opened and resolved, the negative feedback will be changed to neutral and the comment will be updated to reflect the issue has been resolved.
  • Feedback based on rudeness or slow service (non-extreme) can only be neutral, not negative.
  • Feedback can only be removed if it's false.
  • If you believe feedback is false, you can open a dispute thread.
    • False feedback must been reported within 30 days
    • After 30 days, the burden of proof falls solely on the member who received the feedback.
      • Example: Joe gets a negative feedback from Roger. Two months later Joe disputes the feedback. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.
 
Feedback Removal/Change Rules

  • If a dispute is opened and resolved, the negative feedback will be changed to neutral and the comment will be updated to reflect the issue has been resolved.
  • Feedback based on rudeness or slow service (non-extreme) can only be neutral, not negative.
  • Feedback can only be removed if it's false.
  • If you believe feedback is false, you can open a dispute thread.
    • False feedback must been reported within 30 days
    • After 30 days, the burden of proof falls solely on the member who received the feedback.
      • Example: Joe gets a negative feedback from Roger. Two months later Joe disputes the feedback. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.
Ok, I have already provided proof in the form of pictures. I clearly did not ‘scam’ him anything. How do I get rid of the feedback now?
 
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