False negative feedback

[EpicHero]

https://www.epicnpc.com/feedback/feedback/434317/view
Hello, I've been given a negative feedback by misunderstanding / system faulty (g**gle security), the buyer thought it was a scam, but everything is fine now.
I don't want a neutral feedback since the issues doesn't come from me, the buyer also regrets put the wrong feedback. please kindly change the feedback to positive if possible, if not I prefer to just remove the feedback.
I attached all the proofs. Thank you very much for understanding this situation, I can't believe something simple be this complicated. >.<

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Thanks again

 

[EpicNPC CM]

@ZED4TW439 notified

 

[ZED4TW439]

@EpicNPC CM
The claim posted above is true. I wrote a false negative feedback.

 

[EpicNPC CM]

Removed