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False Feedback removal request

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BANNED

Hanagaki
5.00 star(s)
(4 reviews)
CHAT
BANNED

Hanagaki

Level 22

4

Positive
0

Neutral
0

Negative

Trade Guardian Orders: 4

5.00 star(s)
(100%) (4 reviews)
Country
Morocco
Member Since
Aug 12, 2021
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BANNED

Hanagaki

Country
Morocco
Multiple Accounts
0
Warning: Trade with Caution
Banned - https://www.epicnpc.com/threads/false-feedback-removal-request.2231118/page-3
Sold an account to a buyer succesfully, delivered him and everything but the individual is a cheater with a banned hardware so he got the account banned after some time. I'm receiving feedbacks after delivery that I scammed him when the account was safe in my hands until he got it and It was banned. all proof in his screenshots in the feedback I have delivered him succesfully. He is marked as trade with caution with past scam alerts. Please remove my feedback as I get asked about it all the time trying to sell.
 
Thanks for re-opening the thread, I’ll paste my comment.


Hello, I have been on vacation so unfortunately I could not respond to the previous thread with user Hanagaki, I missed it by 2 hours.

He claims that I am marked as trade with caution because of past scam alerts, this is false as I have only ever made one purchase with said individual.

All screenshots in my feedback proves that the seller sold me the account, and as soon as I got onto it it was already banned. His claim that I “is a cheater with banned hardware so he got the account banned after some time” is false, as I have an active main Valorant account and I can prove this if needed.

Another point, I received a message from another buyer who was scammed by this user, photograph attached.

My feedback was left immediately, I could not have possibly done anything on the account to get it banned.

In your feedback dispute rules, it states that proof is on the burden of the accused to prove that it is false. I feel as if the seller proved nothing and the moderator should not have removed the feedback without any form of proof from him.

I apologise for not responding to the dispute as I said, however I hope that because I am writing this only 2 hours after it was removed that you can act on this quickly, and reinstate the feedback. Also if possible remove the trade with caution tag from my account, as this is the only purchase I have ever engaged in on this site.

For proof that the account was banned, simply look at the time the messages were sent to the user. I just logged on and it was already banned. I have decided to also include a photograph that my main account works (with a text box proving it is from today)
Original proof of the scam I included in my feedback Other buyer who was scammed by the same seller Proof I do not have banned hardware
 
Banned - https://www.epicnpc.com/threads/false-feedback-removal-request.2231118/page-3
Hello I'm surprised that this conversation is even on

All screenshots that he provided are proving that I sold the account to him succesfully and changed the email to the provided and didnt quit chatting with him until he confirmed the delivery.

This user has banned the account as he got a banned hardware I had to deal with people like him in the past from different users.

He didn't provide a single proof that I scammed him or anyone else as he claims I scammed a different user I'm really confused why he's sending that even the guy told him that I didn't respond to his messages therefore I'm trying to scam lol which doesnt even make sense, I didn't respond to him because he was lowballing that's it.

He got a banned hardware or cheated on the account because there is no way the ban comes from my end and I take no responsibilty over that after delivery. I sold multiple accounts and never had issues other than this one from a "trade with caution" marked user. I also have an active high immortal main account as well as the stock of accounts that I'm selling that are not BANNED. Thank you!
 
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
No, I did not receive an email and the reason for this is that the account was banned before me receiving it.

I am unsure as to how you cannot see he is in the wrong. His claim that the reason it is banned due to me cheating has already been proved wrong as I sent in proof that I do not have banned hardware as I can play the game fine on my main account.

He said “never had issues other than this one from a "trade with caution" marked user” I only received that tag AFTER this purchase. If there is any way of checking when I received this tag I implore you to do so as it will prove him wrong on this too.

I have not contacted support although I could try, I doubt anything would come of it as the message states it is a permanent ban.

Also, the claim that I could have gotten it banned AFTER the sale is not possible, this is something I made clear in my initial response as you can see I messaged him mere minutes after the sale, at which point he had already removed me on discord, presumably to avoid talking about it.

On top of this, I messaged him on EpicNPC as I couldn’t reach him over Discord anymore. He also never responded to this message.

Here are my emails from Riot, nothing about being banned (because it already happened before he sold me it)

Here is my message to Hanagaki on EpicNPC
 
Here’s one more thing. The error code the account has is “VAL 61”
The reason for this error code is “Valorant error 61 indicates you have been sanctioned or banned from the game for violating the honest behavior Riot expects from players and Agents”

So that’s just one more thing to prove his accusation that I got it banned after the sale due to banned hardware or cheating wrong. Of course, VIDEO proof.
 
Banned - https://www.epicnpc.com/threads/false-feedback-removal-request.2231118/page-3
I am having a hard time understanding this guy's reasonning as he's only sending what we allready know about the situation. He's failing to prove me wrong and just keeps on sending that the account is banned. Yes the account is banned from his end and I got hundreds of accounts sold or not never been linked to cheating and I play valorant on a daily at a high level so I'm not responsible of what happens to the account after sale. Either send valid proof or stop please. You are allready linked to other cases with shady stuff. Accept it and move on.
 
I of course expect the admin to not fall for this playing dumb thing you’re attempting.

“Either send valid proof or stop please” I have. Multiple times. Over multiple messages. I have proved that it would be physically impossible for me to get the account banned after the sale.

I proved your banned hardware and cheating claims wrong.

I am not “allready linked to other cases with shady stuff”. As I said in the previous message, this is the first trade I’ve ever been in on this site and that if at all possible, the admin can check when I received the trade with caution tag to prove you wrong on this. Also admin, check when my account was created to prove him wrong on this too.

Your arguments are becoming pathetic. Straight up ignoring points I’ve made.

The reason you can play Valorant is because after receiving the ban, you are banned from playing Valorant for 3 months on the hardware that received the ban. It is a HWID ban for 3 months and an account ban permanently. All of this is readily available information and helps even further prove my case. Here is a link to a Reddit discussion, where user “RipReaved” states yet again that the ban is for breaking TOS and repeated toxicity. Explain how I was so toxic in mere minutes that I managed to get the account banned Hanagaki. I am very intrigued to hear your reasoning for that.
 
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
You can see in the messages I sent to him on Discord by looking at the time signatures. Here’s a new link.

The transaction was finished at 19:20 BST, I changed the password to my own, logged into the riot client and seen it was permanently banned, I sent him “Hey” at 19:24 BST to try and talk, at this point he had already removed me. After seeing he had removed me, I logged out and in again to make sure it wasn’t a mistake and when I verified it wasn’t I sent him a further message at 19:26 BST.
 
Can one of you try contacting support to see if you can find out more information?

At minimum, this will likely be a 50% refund if we cannot find definitive proof of who caused the ban.
 
I am more than happy to contact support I just don’t know what to say, because I’m pretty sure purchasing accounts is against Riots Terms of Service, so I can’t explain the situation in that way.

I think I have provided substantial proof that it is impossible for me to have gotten the account banned although I do understand that it can’t be 100% proven.

If either of you have an idea of what I should say in the ticket let me know, otherwise I’ll try and think of something myself.
 
Yeah I sent a request in. I asked to be unbanned with an explanation that I had switched to an alt and when I came back this account was banned.

I also asked if the unban isn’t possible I would like to know the exact reason the account was banned.
 
It did also ask for any and all emails used in the creation of the account, but I doubt Hanagaki would have responded in the close future with the email so I only added in my own.
 
i have some screenshots of this same guy trying to sell me this same account (after he had already sold it) after i asked him to provide me with the link to the account he said "i have to repost the ad as that's how i bump the thread because by rules i'm not allowed to change the price on the thread after 1 month" after he said that he didn't answer any more messages of mine until the day after when i linked him the thread (after refinding it) and confronting him on scamming to which he got very defensive and toxic about the situation claiming he had sold this gentleman a different account to the 1 he was trying to sell me (even though he never had more than 1 valorant account up for sale) and claimed that the account he had sold this guy he deleted the thread for after selling it instead of setting it to the "sold" state. if you would like my input and screenshots just let me know and i can chime in too.
 
Hello, I have received a response from Riot in which they’ve asked me a lot of questions.

for most of these, I will need some cooperation from Hanagaki to answer them properly. I don’t expect any cooperation sadly, but here are the questions anyway.

1. Current email (done)
2. Current IP (done)
3. Who made this account? (I can say a friend)
4. All possible emails (need help)
5. Do I have access to these emails (I can say no)
6. Creation date of account (need help)
7. Location account was created, City + Country (need help)
8. Birthday on the account (need help)
9. Has anyone else ever played on this account (can say no)
10. Name any other riot products played on account (done)
11. How did you lose access to account, have you ever bought currency on this account? If yes:

1. What was the first thing you spent it on (need help)
2. Email address linked to PayPal account (I have yours)
3. PayPal transaction IDs associated with purchases (need help)
 
I seriously hope you respond, as it looks like I could get the account back. Also if you refuse to help that’s both a scummy move and kind of solidifies that it was you who got the account banned. Please help @Hanagaki
 
@Hanagaki all I need is:

Your email you used to make the account;
What date you made the account (check your emails for this);
The city and country the account was created in;
What birthday is on the account;
The PayPal transaction IDs for each of your purchases of in game currency (either found on emails or in app).
 
@EpicNPC CM he was online 2 minutes after I tagged him in that message and he never replied. He is clearly avoiding it and not helping with this. Surely it is clear he got the account banned and is now refusing to try to help the appeal process.

I can’t even get clarification on why the account was banned as I can’t verify ownership without these details.
 
Banned - https://www.epicnpc.com/threads/false-feedback-removal-request.2231118/page-3
Hello? Why is this still going on. Why would I give my personal informations to you? Just one reason to trust you when you associate to hacks and account banning? I am not dropping any informations what so ever as I used my personal infos to create the account.
Stop saying if " I'm innocent " You are the one in need to clarify yourself from the support you contacted. Make them prove that the account hasn't been banned in your ip or whatever. You have access to the account make them prove that lol and I can refund you then. Of course you can't.
 
Banned - https://www.epicnpc.com/threads/false-feedback-removal-request.2231118/page-3
I cannot help with anything out of my hands nothing other than providing the account and you are not getting any infos just to be sure of that It's non sense.
 
This is pathetic. I have stated multiple times that in order to proceed with the appeal I need to verify with Riot that I have ownership of the account. These are the questions they have asked me to provide in order to prove this. The ticket has just been removed because I never responded in time, thanks for that. I'll make another one, hopefully by then you've got it into your brain that you need to provide this and I am not trying to dox you, jesus. In case you need proof of the ticket of course, because that's probably the next excuse you were going to use here you go.
 
@Hanagaki you are responsible for what you sell, you must help recover the account or you will have to refund.

If you refuse to do either you will be banned.

If you don't want to give that info to your customer, feel free to contact support yourself, recover the account and give it back to your customer.
 
Banned - https://www.epicnpc.com/threads/false-feedback-removal-request.2231118/page-3
@EpicNPC CM How am I responsible of the account if I gave him a working account with proof? He got the account banned and I am not responsible of the account after sale because he cheated on the account how am I supposed to help.
 
Banned - https://www.epicnpc.com/threads/false-feedback-removal-request.2231118/page-3
He didnt prove what so ever that I sent him a banned account how can he even confirm to me that he received the right account with it being banned, he's coming for a refund after he got the account banned how am I supposed to unban it for him. You are blindly approving that I am in the wrong here Mr @EpicNPC CM
 
I have proven, a long time ago, that I did not get the account banned. I have been nothing but compliant, provided all proofs of anything asked of me and took the initiative to contact support.

You’re either playing incredibly dumb or you didn’t read a single one of my comments. Like I have said multiple times, you’re actually pathetic.
 
Banned - https://www.epicnpc.com/threads/false-feedback-removal-request.2231118/page-3
What did you prove ? Link that to me from the support saying that I got the account banned, or from our conversation that you didnt receive the account from when you confirmed that. Your proof is that the support are asking from my informations ==> I banned the account that's just dumb and not clarifying anything. lmk if I missed something
 
Yes. You did miss something, everything to be honest. You have actively avoided every single message I have ever sent. Seriously, either you file a ticket for the account or you send me the information so I can verify the ownership of it; I have said this before, that I can’t proceed with the appeal without this information as Riot wants me to verify ownership of the account, so I can’t just “link that to me from the support saying that I got the account banned”. You would know this if you actually read a single thing.
 
There is no sale, however there is the guy gave me negative feedback and saying I am scammer, please ask him for proof of sale and remove the negative feedback from my end.
Thank you.
 
Banned - https://www.epicnpc.com/threads/false-feedback-removal-request.2231118/page-3
@aidannn What you are missing is I am not gonna help you if you got the account banned as you are a cheater. why would I help you after I gave you a working account that's my point. Prove that you didn't do it "which you can't do" and we can talk. Thank you
 
Banned - https://www.epicnpc.com/threads/false-feedback-removal-request.2231118/page-3
@EpicNPC CM From what he said this whole case just show me where he proved to you that I am the one who got the account banned and not him, do you guys support cheaters in this website?
 
@Hanagaki the account was already banned upon delivery, your customer messaged you 4 minutes after sale. There is no way to prove whether you or he got it banned. The account can be recovered if the information requested is given. That is your responsibility.
 
The only reason you would not be willing to divulge this information is because someone owned the account before you and you don’t have the information. I am not claiming you got it banned, but if you didn’t then it would have been the previous owner of the account, and you willingly sold it knowing that it was banned.
 
Banned - https://www.epicnpc.com/threads/false-feedback-removal-request.2231118/page-3
I am not the original owner of the account but It was not banned so my informations are not even relevant, and yes you can get the account banned instantly if you are hardware banned.
 
And I am not hardware banned, as was cleared up well over 10, probably 20, replies ago. This is embarrassing mate. You clearly don’t care at all for any of this, have you read a single thing?

If you are not the original account owner can you message the person you bought it off? The original account email is required in order to verify ownership of it, as well as City+Country and past purchases if made on PayPal.
 
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