
Trade Guardian Orders: 3
Administrator
- Epicnpc only investigates feedback disuptes if Trade Guardian is used. Any of the Trade Guardian services including the free service.
- If TG was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
- If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
- If proof of transaction is not provided, the feedback will be removed
Administratorhow long do we need to wait?
Administrator
AdministratorApologies, the feedback is too old to be removed as its from March.
If you believe feedback is false, you can open a dispute thread.
- False feedback must been reported within 30 days
- After 30 days, the burden of proof falls solely on the member who received the feedback.
- Example: Joe gets a negative feedback from Roger. Two months later Joe disputes the feedback. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.