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EpicNPC Relaunch Status Report - Report Bugs here

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I'm still unable to find and message members who give me their usernames elsewhere but haven't made a post yet.
But I will wait patiently. :)
 
I can't be bothered to read all the bug threads so just ignore it if already reported/invalid:
  1. I'm already a long time "EpicNPC Verified" member (with document scan) and I still see Phone Verification Required. Dismiss the message and it comes back.
  2. My 2FA was disabled, I had to re-enable it
ps: sticky navbar is 🤮🤮:sick:, the rest looks great! (y)
 
1. There is no phone registered to your account. For really old members, we made an exception if they already had upgrades. However we are no longer making that exception so you will have to verify a phone number.
2. Yes, it was disabled for everyone and needs to be re-enabled.
 
I would like to point out that currently banned user status is not very informative. In the old version we had a big badge next to their names saying BANNED and also their names would change to brown when banned.

On this new design it makes it hard to understand if the user is banned or not.

Also one of the users reported to me that whenever he clicks on someone's profile that is banned he gets "we ran into issue' message. - but when I clicked on the same profile it works for me.

Example he showed: https://www.epicnpc.com/members/colony.817097/

Once weird thing is I've tried to check his profile from an incognito tab and it told me to log in first to the forum first. If I went to one of his threads and then opened them in the incognito tab it would open it without any problem.

I don't think we had something similar on the old version. Let's say someone from another forum wants to google skype user to see if it matches anyone - he wouldn't be able to see that this person is banned on the forum, if he wasn't registered on the forum, right?
 
I would like to point out that currently banned user status is not very informative. In the old version we had a big badge next to their names saying BANNED and also their names would change to brown when banned.

On this new design it makes it hard to understand if the user is banned or not.

Also one of the users reported to me that whenever he clicks on someone's profile that is banned he gets "we ran into issue' message. - but when I clicked on the same profile it works for me.

Example he showed: https://www.epicnpc.com/members/colony.817097/

Once weird thing is I've tried to check his profile from an incognito tab and it told me to log in first to the forum first. If I went to one of his threads and then opened them in the incognito tab it would open it without any problem.

I don't think we had something similar on the old version. Let's say someone from another forum wants to google skype user to see if it matches anyone - he wouldn't be able to see that this person is banned on the forum, if he wasn't registered on the forum, right?
I'm getting the "Oops! We ran into some problems" page when clicking on that profile link. It looks like only super mods have the permission to see banned user profiles.
It was reported multiple times already.
 
I'm getting the "Oops! We ran into some problems" page when clicking on that profile link. It looks like only super mods have the permission to see banned user profiles.
It was reported multiple times already.

Oh, I haven't seen reports regarding that, my bad
 
Yes, banned member's profiles will be viewable to all shortly, this week, this is a known issue.

We plan to revamp the ban system sometime in January so it's easier for mods issuing the bans and for members to view the banned members and reasons.
 
When browsing forums, unread threads have bold titles until you click on them.

This makes the bold title item in the shop pretty much useless.
 
Can't change prefix to 'SOLD' in the youtube section, if using the edit button below the post. It's telling me that I can only use the selling prefix.
 
There was an option to use "hex color" after update, now its gone. Any reason? It was nice.
 
Hex color codes still work for me
 
Well its only thru BB-code now, there was a special line in menu where you choose color, so it was a bit easier. Not a big deal tho.
 
Are you able to save drafts like before? I don't know where to find the drafts, the old link i came across doesn't work!
 
On the tool bar on the right side you'll see a disk icon. That saves your draft automatically, but you can also manually save. Basically it just saves the last post you make incase something happens and you need to restore it. Currently there is no save draft system like the old site where you can save a draft and post it at a later time.
 
yup something like the old save draft system would help a lot especially when you're making a huge thread or a way to post and hide your thread from being visible until you fully complete it.
 
Not sure if the right place to report this but it looks like the Bold Username upgrade does not have any effect on verified users as it appears like their username is bold by default after being verified.

I purchased the bold username enhancement and nothing happened. I tried removing & adding it again through inventory to see if there is any difference but I couldn't notice anything different.
 
All upgrades include bold. This is not a bug, just the way it's setup and why the username bold item is so cheap. I removed it and refunded 125 credits to you.
 
Banned - multiple disputes - https://www.epicnpc.com/threads/sakuya-refund-requests.1434846/
All upgrades include bold. This is not a bug, just the way it's setup and why the username bold item is so cheap. I removed it and refunded 125 credits to you.
Well, possible to do the same for me?
 

Could you maybe swap these blocks? Takes too much space and useless as I know what I came for.
 
The blocks are meant to allow members to navigate to other sections faster. Before you had to use the search box or the navigation links at the top.

Swapping these blocks will be less visually appealing due to the space it creates for some forums like the WOW forum in your image. You can see the last row only has 1 block, so that would create dead space in between the two sections. Visually it would look worse in my opinion.

I think the real problem is WoW has the most amount of subforums, so these blocks really take up a lot of space as you said. Perhaps it's time to separate WoW and WoW Private Servers to give them their own section. WoW Classic is also launching soon, so that's going to crowd things up even more. Or maybe we merge a few of the forums together.

I'll have to take a look and analyze these forums to find out if breaking them into 3 sections is better or combing some forums is the way to go.

We're still really busy with the new site, features and bugs, so this might take some time before I can get to it, but it'll be addressed within the next few weeks.
 
U should remove or merge wow talks and wow items blocks , also u should make one with wow accounts and let people choose from there which section they want.and that leaves space for wow classic block ,and do same there with it.
 
I noticed 2 days ago that the chat was back, and then removed. What happened?
I remember you said that you will not be using the same chat system again, but for some reason it was brought back (by mistake?) and then removed the next day.
 
It was just some testing, then it was disabled again. I don't recall saying anything about the chat would be new. The plan was to bring back the old chat, however we've decided not to do that and instead concentrate on PM improvements should should be rolling out in the next 2-3 weeks.
 
Do you think you can make currnet PM system work like instant messenger? Because that's the only thing that makes chat better than PM, the ability to see the replies quick and not refreshing pages to see new ones would be awesome, however the first day chat was launched I got spammed by someone. Need to fight those messages as well ;)
 
There's 2 changes coming to PMs this month.

1. Push notifications - Notifications are 1 second delay instead of 30 seconds the old site had.
2. Activity Sidebar - this will be a hideable overlay sidebar that will list a members active threads and inbox messages. It can be accessed easily from any page so members can quickly see new activity.

We'll continue to make improvements to the PM system over time, however I'm not sure we'll be able to make it work like an IM system.
 
There's 2 changes coming to PMs this month.

1. Push notifications - Notifications are 1 second delay instead of 30 seconds the old site had.
2. Activity Sidebar - this will be a hideable overlay sidebar that will list a members active threads and inbox messages. It can be accessed easily from any page so members can quickly see new activity.

We'll continue to make improvements to the PM system over time, however I'm not sure we'll be able to make it work like an IM system.

Sounds good. Especially the instant push notifications update.
 
Oh god, chat almost came back?

Sounds awful.
 
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