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Dispute going on with Kassa_Nova

Not Recently Bumped
Dispute Type
Scam Accusation
Country
United States
Multiple Accounts
0
Dispute Against
Kassa_Nova
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DISPUTE Information
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Link to thread (URL, Epicnpc thread): Seller deleted the thread after selling to me which is sus https://www.epicnpc.com/threads/na-endgame-whale-alot-of-limited-units-and-skins-400.2594726/
Approximate value of item/service: $350
Date the problem began: Aug 22 2023
Show proof of payment (screenshot):
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Describe the problem: Seller sold me an account and very shortly after still had someone log into the account he sold to me. I contacted him multiple times just to be ignored. The following day the account was banned for using prohibited programs. The fact that someonewas logging into the account after he sold to me was already sending red alerts in my head but he responded telling me he would contact support and offer me a refund. It has been a week and I have been ignored when I ask him for a refund despite him telling me he would give me one. His discord is Isekaiz
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Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
 

Attachments

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Last edited:
@Kassa_Nova - The thread you deleted also mentions you're the original owner of it. You also said you would refund him. Please do this immediately.
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/dispute-going-on-with-kassa_nova.2601979/
@Kassa_Nova - The thread you deleted also mentions you're the original owner of it. You also said you would refund him. Please do this immediately.
i am . i will refund him once i got a reply from customer service . need to find out how and why the account is banned first 😁 . also i am pretty sure the buyer already linked the game account . let me talk to the customer service first
 
You said you would refund him. It seems like the reason is justified for this too. Please refund him.
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/dispute-going-on-with-kassa_nova.2601979/
You said you would refund him. It seems like the reason is justified for this too. Please refund him.
sure , like i said i’ll refund him once i get the response from the cs . last email i got from them is they will contact me back regarding the account status . so i’m just waiting for them to email me back .
 
I'll give 24 hours for the refund to happen. Your contact and correspondence with support is irrelevant as I'm basing this ruling on the fact that someone was still accessing the account while in his possession.

If no refund in 24 hours, any mod here who see's this before me will ban.
 
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