Please Fill Out the Form
######################
Purchase Date:2018/04/16 at midnight / 2018/04/17
Date the problem began:2018/04/17
Method of Contact Used (chat progam):epicnpc.com
Your Instant Messenger ID:adamone92
Instant Messenger username of the person you are accusing: [not the display name, must be real username]: bknguyen
Other information: i bought this account from him two days ago. He said he was the original owner, and that after i send him the payment via paypal, he will help to change the email to the email i use and the account will be mine. (i wish i would have used middleman). I sent the payment, and then he gave me the username and passwords. I log in, and everything is fine at first. when i try to send a request to his email to change the email linked to the account, he says he got nothing. This continues until i can no longer send any more requests that day, also the passwords changed, i informed him, and he gave me the passwords again. Next day, he did not reply to me at all despite me sending many messages asking for us to finish this transaction. Today, (the day the funds were supposed to arrive to him) the passwords change again, i cannot log on, and he still is not responding to me at all. I am hoping that this can be resolved and we can either A) get the email changed to my email so that it is officially mine, or B) refund my money as i did not even get the product.
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/1260616-G1-Global-Account
Approximate value of property: $275.00 USD
Was Trade Guardian used? If so, what is the TG ID# if this is the middleman, then no. unfortunately not. lesson learned.
What is the dispute about?
Other details / notes: details explained above.
Proof
######################
You MUST provide proof or your claim will not be valid
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he is the original owner? (provide proof) proof in original title plus screenshots. can provide better screenshots if needed.
What account information did the seller provide you at the time of sale? (ID, SQA, etc): He showed screenshots, and met me in game.
How long did you have the account before it was recalled? 1 day
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
- - - Updated - - -
i keep seeing him come online, but he is not responding. I have filled up over a page in our conversations asking him to help change the email. He said that after i send the money, the email will then be changed into my email. The only way to change the email, is to submit a request from the game, which then sends his email an email and link, which he then verifies and specifies that it shall be changed to my email. Until this is done, the account is not mine as he still has full control over it (obviously, as he has locked me out of the account). I would love to keep the account, and have the email changed to mine as we had agreed on, and him keep the money obviously. if this cannot happen, i do need to get my money back, as the account is not yet mine. I love the account, and have already put a decent bit of work into it.
- - - Updated - - -
- - - Updated - - -
he has now changed the email account to this. Which is NOT my email account. and he is still not replying to me
######################
Purchase Date:2018/04/16 at midnight / 2018/04/17
Date the problem began:2018/04/17
Method of Contact Used (chat progam):epicnpc.com
Your Instant Messenger ID:adamone92
Instant Messenger username of the person you are accusing: [not the display name, must be real username]: bknguyen
Other information: i bought this account from him two days ago. He said he was the original owner, and that after i send him the payment via paypal, he will help to change the email to the email i use and the account will be mine. (i wish i would have used middleman). I sent the payment, and then he gave me the username and passwords. I log in, and everything is fine at first. when i try to send a request to his email to change the email linked to the account, he says he got nothing. This continues until i can no longer send any more requests that day, also the passwords changed, i informed him, and he gave me the passwords again. Next day, he did not reply to me at all despite me sending many messages asking for us to finish this transaction. Today, (the day the funds were supposed to arrive to him) the passwords change again, i cannot log on, and he still is not responding to me at all. I am hoping that this can be resolved and we can either A) get the email changed to my email so that it is officially mine, or B) refund my money as i did not even get the product.
DISPUTE Information
######################
Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/1260616-G1-Global-Account
Approximate value of property: $275.00 USD
Was Trade Guardian used? If so, what is the TG ID# if this is the middleman, then no. unfortunately not. lesson learned.
What is the dispute about?
Other details / notes: details explained above.
Proof
######################
You MUST provide proof or your claim will not be valid
Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:
Account Recalls
######################
Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.
Did the seller say he is the original owner? (provide proof) proof in original title plus screenshots. can provide better screenshots if needed.
What account information did the seller provide you at the time of sale? (ID, SQA, etc): He showed screenshots, and met me in game.
How long did you have the account before it was recalled? 1 day
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
- - - Updated - - -
i keep seeing him come online, but he is not responding. I have filled up over a page in our conversations asking him to help change the email. He said that after i send the money, the email will then be changed into my email. The only way to change the email, is to submit a request from the game, which then sends his email an email and link, which he then verifies and specifies that it shall be changed to my email. Until this is done, the account is not mine as he still has full control over it (obviously, as he has locked me out of the account). I would love to keep the account, and have the email changed to mine as we had agreed on, and him keep the money obviously. if this cannot happen, i do need to get my money back, as the account is not yet mine. I love the account, and have already put a decent bit of work into it.
- - - Updated - - -
- - - Updated - - -
he has now changed the email account to this. Which is NOT my email account. and he is still not replying to me
