Starting today, EpicNPC will once again investigate any non-Trade Guardian disputes as long as the full chat takes place onsite.
In order to report a problem, click on the gear icon in the chat message. This will allow you to select from 2 types of reports.
It is very time consuming the collect evidence and investigate a dispute, so we ask that you keep all communications on EpicNPC. Thank you.
Older disputes (update)
We're receiving requests to investigate disputes that occurred many month ago due to his policy change. Unfortunately we cannot properly investigate disputes that are more than 30 days old. With any dispute, timing is important and we want to be able to investigate a dispute immediately after it happens. The longer it's delayed the more difficult it is to investigate as many more things can happen.
Because of that, any dispute that occurred more than 30 days ago is not eligible to be investigated. Sorry.
In order to report a problem, click on the gear icon in the chat message. This will allow you to select from 2 types of reports.
- Dispute report - a transaction started or completed and there's a problem.
- Normal report - Any other type of issue, including trolling, spam, swearing, abuse, harassment, ect.
It is very time consuming the collect evidence and investigate a dispute, so we ask that you keep all communications on EpicNPC. Thank you.
Older disputes (update)
We're receiving requests to investigate disputes that occurred many month ago due to his policy change. Unfortunately we cannot properly investigate disputes that are more than 30 days old. With any dispute, timing is important and we want to be able to investigate a dispute immediately after it happens. The longer it's delayed the more difficult it is to investigate as many more things can happen.
Because of that, any dispute that occurred more than 30 days ago is not eligible to be investigated. Sorry.
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