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Cant upgrade to Verified - unable to upload the file

flush

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Verified Upgrade
Members who have verified their identity with us.
EpicMember Upgrade
Upgraded member.
16   0   0
Country
Denmark
Multiple Accounts
0
#1
Hi! When i try to upgrade to Verified i get this error:
"Upload your ID - Image
No file appears to have been uploaded."

and then

"Oops! We ran into some problems.
Invalid payment profile id."

Its a normal jpg file? Also, another question, If I were to change my name, can I pick a banned username? I want to change the name to 'flush'
 
ip hash: f65aaf57285e5e05e07d9c

EpicNPC

Administrator
Administrator
70   0   0
Country
US/Canada
#2
the image has to be under 5mb. Please check the size and try reuploading.

If you have it at some super high res size like 5000x5000, that's also too big. You have to shrink it down to normal size. 1200x1200 would be more than enough.
 
ip hash: d9879a2b14b4f05df13581

flush

Takeover
Verified Upgrade
Members who have verified their identity with us.
EpicMember Upgrade
Upgraded member.
16   0   0
Country
Denmark
Multiple Accounts
0
#3
Okay thanks! But regarding my 2. question, is it possible to change my name to a banned name?
 
ip hash: f65aaf57285e5e05e07d9c

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