Buyer left bad feedback after I wrote him one for being rude and delusional

EpicJumboTrain · Dec 6, 2023

EpicNPC Mod · Dec 6, 2023

That feedback URL does not work. Is this regarding the feedback from Pitagurus?

EpicJumboTrain · Dec 7, 2023

EpicNPC Mod said:
That feedback URL does not work. Is this regarding the feedback from Pitagurus?

Yes I would also like that removed thanks

EpicNPC Mod · Dec 9, 2023

Please report false feedback ASAP, within 10 days of receiving the feedback.
- If reported within 10 days, the user who gave the feedback will be asked to prove it. If they are unable to, the feedback will be removed as false.
- We will make a best effort to investigate feedbacks up to 30 days from when the feedback is received.
- After 30 days the burden of proof falls solely on the member who receives the feedback.
  - Example: Joe gets a negative feedback from Roger. Two months later Joe files a dispute to have it removed. Joe must show proof the feedback is false. Roger does not need to prove his feedback is true.
Between 11 - 30 days is a gray area. We will do our best to investigate, however decisions will be made on a case by case basis.
Feedback will ONLY be removed if it's false. If resolved, it will be updated to neutral.

Please provide proof that the feedback is false.