Bought credits with BTC and credits didn't add

[Drusty]

anyone can help me please? I purchased the last pack that got 40% bonus, 100$
time of transaction was 2022-01-29 02:40

 

[EpicNPC]

You did not send the correct amount so the payment failed.

Expected : 0.00265201 - $100
Received : 0.00215201 ~ $81

I added 14175 credits to your account instead which is equivalent to $81 worth of credits.

 

[Drusty]

thanks! and sorry for the mistake