Im not a big time seller. I just wanted to get rid of a few accounts. So i decide to pop the stuff up on Playerauctions.
Pretty quickly, someone shows interest in my D3 acc, and buys it.
I provide info, everythings dandy, except for a mobile phone authenticator i forgot to remove from the acc. That was done in a jiffy tho, and one should think the buyer would be all set.
Buyer then changes email on battle.net - and complains he can no longer log in... Before thinking any further, he disputes the sale, even tho the account was working fine, and it was just a matter of username having changed due to email change.
Dispute happens on the 13. I challenge it moments after, explaining that it is working, and that it must be an oversight from the buyer. The challenge goes on with a deadline on 72 hours. After 72 hours, and no reply from buyer, nothing happens. The challenge is still standing there, waiting to be denied by the buyer. After approx 100 hours (26 hours behind deadline), the buyer then finally excalates the dispute to the "Playerauctions Final Resolution Committee". Apparently, the seller will never win per default, and buyer will always be able to have his "say", even when deadlines run out.
I dont get an update about this, but apparently i should send some evidence to the "Mediation team". So i do. 2 days after, i get told to resend evidence, because they do not want .pdfs.. ffs, fine, i send them pictures, like they asked, and am told the buyer gets another 48 hours to reply to my evidence.. Wait what? The buyer is participating in the "Final resolution committee"?..
So now im on day 8, waiting, yet again, on the buyer and/or playerauctions.
There is no way to get direct contact with whomevers handling the dispute, theres no way to call them or anything. The chat support can deliver VERY limited assistance, and usually the assistance is what you can see yourself on the order.
And then i sold a neverwinter account and some neverwinter items that just went right through without any issues. Except for the high fee ofc.
So, conclusion; as long as everything is going swell between buyer and seller, and playerauctions doesnt have to "intervene", it seems to be a decent place to sell off items. But if you are unlucky, and just one retarded buyer buys your acc, and complains. Then youre in for a much longer run than you thought.. And i cant even do anything with the account while this is going on. A word of advice; if someone creates a dispute on playerauctions.. Just give in right away and try to sell it to someone else.