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Account recalled and password changed after 3 days.

Not Recently Bumped
Dispute Type
Country
United States
Multiple Accounts
0
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Information
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Purchase Date: 9/08/21
Date the problem begain: 9/11/21
Method of Contact Used (chat progam): Discord
Instant Messenger username of the person you're accusing: [not the display name, must be real username] CLOX#1374
Your Instant Messenger ID: MiraiZura#4194

Other information:


DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/endgame-5-ur-and-48-paid-equipments.2043579/#post-7874016
Approximate value of property: $XXX.XX USD $700.00
Was Trade Guardian used? Yes
If yes, what is the Trade Guardian ID? #46062

What is the dispute about? This account got delinked after 3 days of purchasing and I've dmed the seller about the issue and he was kind and helpful but nothing was resolved in the end. I've also noticed that the person selling isn't the actual owner of the account but merely a translator for his friend? regardless what I assume is happening is that I bought the account and everything went smooth. However, just after 3 days my account got delinked and the password for it changed. So I attempt to log back in but get an error message saying the password is incorrect which doesn't make sense since I personally changed the password and delinked devices that it was previously connected with because of this I've contacted support but without any luck since they need verified billing payments for the game which I haven't done so they aren't able to verify me. The only way this could've happened is if the seller's friend contacted support and changed it there since they most likely have made purchases in the past so they were able to be verified. To make things even worse I was being threatened for trying to scam them? which honestly baffles me since I was simply trying to get the account back but I realized the link to the transaction said "original owner" but in our discord dms he clearly states how he isnt the original owner to the account which made me not want it anymore as it was getting too risky as there could be plenty more account recalls in the future.

Other details / notes: I did state how I wanted to get the account back but like I said in the imgur link but I realized that the seller wasn't the original owner stated in his own post. Knowing how much this situation is getting out of hand I simply want a refund as I know for a fact that the sellers friend has the account currently. Finally I would like to state how the seller was constantly telling me on how I was trying to scam his friend?? which doesnt make any logical sense at all. Why would I go to the extents of this if I supposedly have the account? which I do not.


Proof
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You MUST provide proof or your claim will not be valid!

Chat Log Screenshots (make sure username is visible, not display username):
Only staff can view this content.
Payment Screenshots (make sure the accused email is visible):
Only staff can view this content.
Other proof:


Account Recalls
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Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he's the original owner? (provide proof) Yes, In the post that he made in the top it was stated that he was the original owner but in our in discord conversations he CLEARLY states the his friend was not the original owner.
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)
 
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Further proof of login without me having access to the account. This is the official customer support that i've been talking too for the past couple of days.
 

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Banned - Failed to resolve - https://www.epicnpc.com/threads/account-recalled-and-password-changed-after-3-days.2051246/page-2
Hello, it's me the seller. This problem make me confused because I'm just put my friend account on my epicnpc account. So, the problem in here was the buyer got "hacked" after 3 days finish the transaction. But, in Last Cloudia when the account got de-link and password got changed the only one can have access only the buyer. But, what makes me confused is he said me or my friend hack the account back. It was impossible things that hacked the account back when the buyer the one and only person have the access and id password. How can it possible?
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/account-recalled-and-password-changed-after-3-days.2051246/page-2
And we use trade guardian, named 'The Integrity'. Everything allright and all safe, but 3 days buyer said got hack back. Such classic playing victim.
 
And we use trade guardian, named 'The Integrity'. Everything allright and all safe, but 3 days buyer said got hack back. Such classic playing victim.
I don't think you're getting the memo here. Yes, the transaction was agreed upon and everything went smooth I will agree on that. However, you also know that the ONLY person who knew the account credentials was your friend and I. So after the transaction was completed it was very clear that your friend contacted support and changed the password. How do I know this? I have verified emails from the official support stating how there has been MULTIPLE logins without me having the account and they will not perform a data recovery.
 
also I remember that your friend sent you pictures stating he's playing a new "starter" account is an obvious bluff to make me think he's not using the account you sold me. Literally anyone could do this, it is so simple and easy to just switch over accounts and send pictures stating "oh I don't have the account i'm playing on a new one" and then so easily switch back to the account.
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/account-recalled-and-password-changed-after-3-days.2051246/page-2
Yeah it's easy to say got hackback in last cloudia too. I have found some case like you, said got hack back but the account it's on you. It's simple fake can't recovery, you fill the recovery requirement and fill the wrong answer. And got reply like that. And "oh, i got hack back. You must pay my money back BLA BLA BLA....." Classic scam play victim.
 
Yeah it's easy to say got hackback in last cloudia too. I have found some case like you, said got hack back but the account it's on you. It's simple fake can't recovery, you fill the recovery requirement and fill the wrong answer. And got reply like that. And "oh, i got hack back. You must pay my money back BLA BLA BLA....." Classic scam play victim.
fill the wrong answer? I have 8 emails back to back with TRUE information about the account. So I have no idea what you're talking about.
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/account-recalled-and-password-changed-after-3-days.2051246/page-2
Okay let's make it short.
1. In last cloudia account can't got locked, and when you said got locked it's weird. It happens when you use multiple device, but my friend login with another account in Same time. It's impossible
 

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Banned - Failed to resolve - https://www.epicnpc.com/threads/account-recalled-and-password-changed-after-3-days.2051246/page-2
2. You said you locked out and login, but said knew the account was login and have new nickname which is impossible. Even he said locked out he said use new account, thats weird.
 

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Okay let's make it short.
1. In last cloudia account can't got locked, and when you said got locked it's weird. It happens when you use multiple device, but my friend login with another account in Same time. It's impossible
Like I said above, I can do the EXACT same thing if I was a seller of an account. For example, I sold an account the transaction process was smooth. 3 days later the buyer claims he does not have access to the account anymore strange, right? so he then notifies me the seller and I can lie so easily and send him a picture of a "starter account" that im currently playing on and claim to have no idea what the buyer is stating. Prior to that occurrence of the buyers issue, again I could've EASILY contacted support and changed the data link and password recovery.
 
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You dont understand the risk of what me the buyer takes, spending nearly a grand when the seller can very easily change the password and blatantly lie straight to my face.
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/account-recalled-and-password-changed-after-3-days.2051246/page-2
3. When i want brought this problem to last cloudia international community for asking how to solve it he reject it and it was like nothing. Is he scared that truth Will reveal when he want try "classic playing victim"?
 

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Banned - Failed to resolve - https://www.epicnpc.com/threads/account-recalled-and-password-changed-after-3-days.2051246/page-2
t

that's because you were threatening me? so I wanted to defuse the situation?
What do you mean threatening? I want ask people how to solve this problem. Which one threatening you?
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/account-recalled-and-password-changed-after-3-days.2051246/page-2
Because you want to try scam me by playing victim 🙃. Oh God🙂
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/account-recalled-and-password-changed-after-3-days.2051246/page-2
This is old trick,
Said got hackback>want money back>sell the account and got double money.
It almost happen when people with low reput like me.
 
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
This is old trick,
Said got hackback>want money back>sell the account and got double money.
It almost happen when people with low reput like me.
if you actually read our discord dms I was clearly trying to get help on getting the account back, and now you're assuming that im trying to scam you? nothing you are saying is adding up.
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/account-recalled-and-password-changed-after-3-days.2051246/page-2
If I'm really scam i Will block you in first place, make a new account and it Will like never happen. And like i said "ITS IMPOSSIBLE MY FRIEND HACK BACK THE ACCOUNT WHEN YOU ALREADY CHANGE PASSWORD, CHANGE NAME, SUPPORT UNIT, AND DE-LINK". YOU ALREADY CHANGE EVERYTHING WHEN WE DO THE TRANSACTION. HOW CAN MY FRIEND HACK BACK AND RECOVERY WHEN NAME, SUPPORT UNIT, AND LAST DEVICE HAS CHANGED BY YOU?. DONT MAKE FALSE REPORT.
 
If I'm really scam i Will block you in first place, make a new account and it Will like never happen. And like i said "ITS IMPOSSIBLE MY FRIEND HACK BACK THE ACCOUNT WHEN YOU ALREADY CHANGE PASSWORD, CHANGE NAME, SUPPORT UNIT, AND DE-LINK". YOU ALREADY CHANGE EVERYTHING WHEN WE DO THE TRANSACTION. HOW CAN MY FRIEND HACK BACK AND RECOVERY WHEN NAME, SUPPORT UNIT, AND LAST DEVICE HAS CHANGED BY YOU?. DONT MAKE FALSE REPORT.
I do not want to sound rude but you are the first person to be so oblivious to data recovery scams. You will be surprised how easy it is to obtain an account back when contacting support. I know for a fact your friend spent money on that account so he could've easily shown the billings and receipts of the transactions and they would've side with him no problem and give the account back.
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/account-recalled-and-password-changed-after-3-days.2051246/page-2
Huft, yeh keep it goin'. **** with all everything you said. As you know recovery not just that receipt. Aidis Will ask anything like on pic. Even we have receipt, if the answer is wrong. Aidis Will reject recovery, we don't know u using what kind of device. We don't know what's unit party u use, we don't know your new username. And such things, smart people Will know this is weird when you said you got hackback when you already change everything when the time the transaction was held.
 

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Huft, yeh keep it goin'. **** with all everything you said. As you know recovery not just that receipt. Aidis Will ask anything like on pic. Even we have receipt, if the answer is wrong. Aidis Will reject recovery, we don't know u using what kind of device. We don't know what's unit party u use, we don't know your new username. And such things, smart people Will know this is weird when you said you got hackback when you already change everything when the time the transaction was held.
Screen Shot 2021-09-16 at 9.58.45 AM.png

I suggest you reading this. I provided all the information I possibly could.
 
I will also add on that yes you are correct recoveries will not be based totally on one factor, however if you show proven billing purchases they can literally track it down to the account specifically when the other options like party units, support unit, or new username becomes totally irrelevant since you have been already verified through the order id of the pruchase.
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/account-recalled-and-password-changed-after-3-days.2051246/page-2

I suggest you reading this. I provided all the information I possibly could.
I'm not blind fogey, i can see all that. Like i said "YOU CAN FILL WRONG ANSWER AND WILL GOT THAT KIND EMAIL, MY FRIEND CAN'T HACK BACK BECAUSE YOU ALREADY CHANGE EVERYTHING".
 
there's no point of saying the exact same counter argument because what I say always contradicts what you are stating. I'd much rather wait right now for a staff member to decipher this conversation than keep going with this nonsense.
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/account-recalled-and-password-changed-after-3-days.2051246/page-2
there's no point of saying the exact same counter argument because what I say always contradicts what you are stating. I'd much rather wait right now for a staff member to decipher this conversation than keep going with this nonsense.
Yeah this conversation is weird because. You said *GOT HACKBACK* but
1.WHEN WE USE TRADE GUARDIAN, YOU ARE CLEARLY SECURE THE ACCOUNT BY CHANGE PASSWORD, DE-LINK, CHANGE NICKNAME, AND ALL OF THAT WHEN WE STILL ON TRANSACTION AND MIDDLEMAN CONFIRM IT. SO, MY FRIEND WHO ARE THE PREVIOUS OWNER CAN HACKBACK BECAUSE YOU DE-LINK AND CHANGE PASSWORD.

2. You think i scam with recovery account? No it was impossible, like i said on previous reply.

3. You lied about locked out and some stuff that im reveal on my replies before.

I hope staff is smarter than that fogey who try play victim.
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/account-recalled-and-password-changed-after-3-days.2051246/page-2
My friend buy that account from another person. And he doesnt got "hackback", and it was fine for several months.
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/account-recalled-and-password-changed-after-3-days.2051246/page-2
You listed here : https://www.epicnpc.com/threads/endgame-5-ur-and-48-paid-equipments.2043579/#post-7874016

That you were the original owner. This now falls under false advertisement. A full refund must be issued

@Allmighty10
It can't be like that, the account already on buyer. Why i must refund it, There's no proof my friend hack it.
 
Banned - Failed to resolve - https://www.epicnpc.com/threads/account-recalled-and-password-changed-after-3-days.2051246/page-2
Hey, listen. This is classic playing victim. That **** Will sell the exact account in few days!. Is my opinion useless in this conversation?
 
lets just get this over with, your friend clearly recalled the account back and is straight up lying. If you're not going to give me a refund i'll just contact my bank and ask for a chargeback. Please stop making it so complicated.
 
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WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Banned
 
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