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Account got banned after purchased from a "trusted seller"

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Dispute Type
Scam Accusation
Country
Romania
Multiple Accounts
0
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Information
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Purchase Date: 04.12.2022
Date the problem began: 06.12 (last played) Havent logged in after 6th. Noticed that account is banned on the 24th of December
Method of Contact Used (chat program): Discord
Instant Messenger username of the person you're accusing: Arthoyo#7485 [not the display name, must be real username]
Your Instant Messenger ID: Sez#0014

Other information:


DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread):
Approximate value of property: $160.00 USD
Was Trade Guardian used? No
If yes, what is the Trade Guardian ID?

What is the dispute about?

Warmane account got banned shortly after purchased

Other details / notes:

Bought a Warmane account (with the original email included) with two different transactions on PayPal one of 40.00 USD and one of 120.00 USD just to find it banned today. The seller told me that there's nothing he can do and that I should be aware of the risks that I'm taking when purchasing from well known and respected EpicNPC sellers, trusted, they call him. After dealing with this issue for a couple of hours I really had time to dig into the gmail account that he provided, the seller claims to be serbian but there's no serbian IP showing up on the account, only Egypt and Russia. I do believe that the seller has only acted as a middleman, that's why he had me pay to two different PayPal accounts.

That makes me believe seller did not have access to the account and just acted as a middleman (made me send payment to 2 paypal accounts), which is against Epicnpc rules.

Proof
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You MUST provide proof or your claim will not be valid!

Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:

827da9a9cd9f599872734dff69cf85f5.png

Image from Gyazo
736e501b8287a9bad6fa9fdc0dd4f207.png

Image from Gyazo
fe933f5e3fee0551fb17171fc8d7ea18.png

Image from Gyazo
ee8f5b5dad5ef3e71abd7d4acde9fced.png

Image from Gyazo
Account Recalls
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Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he's the original owner? (provide proof)
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled?
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)


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If you are not involved, please do not post in the thread.

Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
 

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Last edited:
Greetings,
Buying stuff such as accounts/gold/coins outside Warmane official website is strictly forbidden.
Buyer takes all the risk when purchasing stuff like that.
What we all notice in the past few weeks is that Warmane has banned many people for RMT (Real money trading)

I feel really sorry for the situation that have happened.
 
Hi,

So what are you implying is that in case someone else would've sold gold, advertised or straight on messaged a game master telling them anything offensive and then selling it and having it banned would make it the buyers issue? I'm afraid that thing that happened on the account *before* I had it got it banned.
This is not how these things work, and you know that if you're in this for the time that you've received all the positive feedbacks.
 
So what are you implying is that in case someone else would've sold gold, advertised or straight on messaged a game master telling them anything offensive and then selling it and having it banned would make it the buyers issue? I'm afraid that thing that happened on the account *before* I had it got it banned.
You wanna say that we "traders" are whispering GameMasters or advertising stuff publicly before selling it?
What you just said, makes no sense at all, that would get me banned aswell.

Therefore, keep in mind that you purchased the account 3 weeks ago. Not a day or two but 20 days ago.
So let's end this conversation.


Kind regards,
borivoj
 
You wanna say that we "traders" are whispering GameMasters or advertising stuff publicly before selling it?

No, I am saying that the account had no signs of being traded other than the fact that you've sent coins to it. That's the only issue on the whole account, and I'm afraid that I can not check now if there have been other coin gifts sent from there as I cannot open up the transactions.
What you just said, makes no sense at all, that would get me banned aswell.

As you told me, more than 20 of your customers got banned in the latest period due to the same issue.

Therefore, keep in mind that you purchased the account 3 weeks ago. Not a day or two but 20 days ago.
So let's end this conversation.

Even if so, let's say that I've spent my 20 days playing, that's what you're able to guarantee for your customers? 20 days of uninterrupted game time after which they are looking to a big fat ban? Serious sellers would never treat their customers like this, serious humans would never treat another human like this.


As I haven't logged in for a while, who's to say that the account hasn't been banned few days after purchase?
I can't check ban date now since account is banned but i hope that support will shed some light when they respond.
Also, you are avoiding the fact that you made me send money to 2 paypal emails which is a proof that you were just a midleman in this transaction and didn't have inventory, which is breaking Epicnpc rules.
I have purchased 10 + accounts on warmane from various seller, and only account that came from you is banned. Something fishy happened on account BEFORE I purchased it, and that's what triggered RMT ban, which makes you responsible for ban not me.
 
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Dispute and Feedback Dispute Changes
Epicnpc will no longer review disputes if one of these three Trade Guardian options is not used. There will be 2 types of disputes that can be opened.

1. Trade Guardian dispute - If TG was used, we will fully investigate as normal.
2. Scam Review - If TG was not used, only an account review will be conducted on the accused's account. We will check if they're a known scammer, previously banned member or have been accused of scams on other sites. They will then either be banned or not. An investigation into the dispute will not be conducted.

Feedback Disputes

1. If TG was used, we will review feedback disputes as normal.
2. If TG was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
- If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
- If proof of transaction is not provided, the feedback will be removed
 
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