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Account banned after a few months

Not Recently Bumped
Dispute Type
Scam Accusation
Country
Australia
Multiple Accounts
0
Information
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Purchase Date: 1st October 2021
Date the problem began: 27th December 2021
Method of Contact Used (chat program): EpicNPC, email and text/call
Instant Messenger username of the person you're accusing: Nugi123
Your Instant Messenger ID: alexbanana1248

Other information:


DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/90-...lab-complete-cr-66-9-easily-increase.2060701/
Approximate value of property: $90 USD (higher now because i have spent money)
Was Trade Guardian used? Yes
If yes, what is the Trade Guardian ID? DOPEBOOST

What is the dispute about? The account was banned after months of playing and the seller hasn't provided enough information for me to recover the account.

Other details / notes: I have messaged the seller on EpicNPC, emailed and texted them, all to which they haven't responded yet. I called the seller with the mobile number provided by the trade guardian and I think my phone number was blocked so I have no real way of contacting the seller. I just require some information to send azur lane support to recover the account.


Proof
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You MUST provide proof or your claim will not be valid!

Chat Log Screenshots (make sure username is visible, not display username):
Payment Screenshots (make sure the accused email is visible):
Other proof:

https://www.epicnpc.com/chat/?type=tg&group=2142066
this is the thread used when I purchased the account

Account Recalls
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Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he's the original owner? Yes
1640849503894.png

What account information did the seller provide you at the time of sale? I was provided with a receipt but azur lane support says it is not enough information
1640849618543.png

How long did you have the account before it was recalled? 3 months
If you have a support ticket about this recall, please post screenshots of it.
(you can use the HIDE tag so the images are not publicly available to everyone)


I didn't think there was any issue until the seller didn't reply to my text or answer my call. I would just like to talk to him so he can give me the information and I get the account back.

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If you are not involved, please do not post in the thread.

Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
 
We did our best to reach this member but he is probably ignoring the messages/emails so i do not think that is going to return

I am going to give him extra 24 hrs but after then he will be banned

In this case, you can dispute your payment with Paypal or a bank
 
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