A person has left a fake feedback on my profile

[kazetix]

I was interested in buying an account with items on it for mapleroyals and the seller didn't have the items as advitised on his selling post. I was able to login on the account and check at the time. This all happened 1 month ago and I've only noticed that I could request for it to be removed. After noticing that the item was not on the account, I told him I didn't want the account anymore and the items. He seemed very angry after I refused to buy the account which is probably why he decided to leave a fake feedback

 

[EpicNPC CM]

• Feedback will only be reviewed if Trade Guardian was used. Any Trade Guardian service.
• If Trade Guardian was not used, we will ask for proof of transaction. This means showing a transaction started, either payment, service or item was sent.
  • If proof is provided, the feedback will remain. We will not investigate the actual dispute. The feedback will not be changed.
  • If proof of transaction is not provided, the feedback will be removed.