Announcing Trade Guardian and Credit Cashouts

[EpicNPC]

UPDATE: As of Dec 21, 2016 credits can no longer be cashed out for real money. They are only used for trading.

Epicnpc is proud to announced two new updates today. The first is an update to our escrow system which we're rebranding as Trade Guardian. The system has been streamlined to be quicker, making the process 4 steps instead of 5. The second is our new Cashout System which allows members to exchanged Epicnpc credits for real world money via Paypal or Bitcoin.


Trade Guardian
UPDATE: As of Dec 21, 2016 credits can no longer be cashed out for real money. They are only used for trading. https://www.epicnpc.com/infocenter/trade_guardian.html

Trade Guardian offers item delivery guarantee.

• The buyer or seller can create the transaction
• The buyer deposits credits
• The seller delivers the item to the buyer
• Then once the buyer confirms they have received the item, the credits are released to the seller.

This fully protects both the buyer and seller.

Buyers can purchase in confidence knowing they will receive the item they purchase and sellers no longer have to worry about chargebacks or Paypal disputes.

If there is any problem during the transaction, the credits are held by the system and can be given back to the rightful owner once Epicnpc properly investigates the issue.

Epicnpc will charge a 12% fee for Trade Guardian transactions.


Cashout System
https://www.epicnpc.com/infocenter/credit_exchange.html

UPDATE: As of Dec 21, 2016 credits can no longer be cashed out for real money. They are only used for trading.

Members who have credits can either use them to purchase items from other members or cash them out for real money. We currently offer both Paypal or Bitcoin and charge no fee to cashout. Paypal and Bitcoin both charge a 1-3% fee, so that is unavoidable.

We will be processing cashout requests once daily, so it can take up to 24 hrs for you to receive payment.

----------------------

With this update we are also announcing the closure of our Middleman Service forum starting April 1st. At that time the forum will be closed and removed from the main forum list. The threads inside will still be publicly available for those that want to keep using the URLs, however there will be no links to the MM forum on Epicnpc. We will no longer allow members to post Middleman services here.

There are a few reasons for the removal.

First, we want to keep things simple and have one standard MM service on the site. Offering both Trade Guardian and a second MM service, offered by many different members, can be confusing for new members.

Second, we believe Trade Guardian is the superior service. Most middleman services do not accept payment, so they offer no protection against chargebacks or Paypal disputes. Middleman are also not online 24/7 while our system is always ready. In many instances we've received complaints that none of the middleman offer services for the game they play. With Trade Guardian we are able to offer the service no matter what the game.

I realize this closure will be upsetting to many of our Middleman and for that we apologize.

UPDATE: As of Dec 21, 2016 credits can no longer be cashed out for real money. They are only used for trading.

 

[UnSponsored]

good features....WP...Keep up the good work

 

[Juanfranm]

Good features! Thanks for making EpicNPC Safier!

 

[Artemys]

Looking good!

 

[HELIX]

Woohoo! Sounds exciting! Really happy about this update

 

[Zoefken]

I like this system the only downside is the high fee. 12% is alot and that does not include the paypal fee for getting your money out of the system. On the other hand it kinda guarantees a small profit and the occasional loss you wil be getting for paypal chargebacks and or scamms.

I do have one question wich i don't find a answer to.

In case i use your system and buy a account. And after the process the account is recalled (wich sadly enough happens alot). Wil i get refunded by epicnpc even when the scammers gets banned?
If so i salute you.

 

[EpicNPC]

I like this system the only downside is the high fee. 12% is alot and that does not include the paypal fee for getting your money out of the system. On the other hand it kinda guarantees a small profit and the occasional loss you wil be getting for paypal chargebacks and or scamms.

I do have one question which i don't find a answer to.

In case i use your system and buy a account. And after the process the account is recalled (wich sadly enough happens alot). Wil i get refunded by epicnpc even when the scammers gets banned?
If so i salute you.

That question is addressed on our Trade Guardian info page.
https://www.epicnpc.com/infocenter/trade_guardian.html

Does Trade Guaridan Protect Me Against Account Recalls?

Trade Guardian does not protect against account recalls . Once a sale is complete and the buyer has secured the account, we do not offer any protection to the buyer if the account is recalled by the seller or a previous owner.


Buyers are encouraged to open a dispute against the seller in an account is recalled as described in the below section.

Trade Guardians only guarantees delivery, it can't protect against account recalls. That said, if a dispute is opened, we will freeze the accused member's credits. If that person is found to be at fault with a recall, we will give any credits on that person's account to the victim if they decide to take a ban.

So in short, there is no guaranteed protection against recalls, but the victim does have the chance to recover some or all of their payment.

In the future we might offer some added recall protection warranty where we will refund 100% of the credits, but at this time we do not offer that.

 

[Zoefken]

Removed - sended in private

 

[YouRememberMe]

Good update! Thanks! I would like to customers could pay with a credit card directly, it is possible in the future?

 

[Spellslinger]

Looks pretty good, will stop many scams, hopefully people will use it instead of risking buying from members with no feedback.

 

[Zaxira]

This trade guardian seems like a interesting feature!
A few things that quickly come to my mind are left unexplained at the info center page.
For example, if a seller hands over the account information, will this info be sent to the buyer directly or will a middleman confirm the account details to be correct, release the credits to the seller, and relay the account details to the buyer? If the account details are sent to the buyer directly before the seller is paid, what stops the buyer from wreaking havoc with the account, and bailing?
I'm sure there are dozen other scenarios that wouldn't play well for the seller if the goods are handed over first and confirmation of receipt is left to the buyer.
Another thing I wonder, with enough people buying credits with stolen or supposedly stolen credit cards, pp accounts, filling chargebacks with their bank and anything in between, what is to stop paypal from eventually going their separate ways after they deem your account with them to be more trouble than worth?

 

[The Integrity]

The feature is a nice addition to the site, but forcing the members to use it by discontinuing the live MM service is just absurd. I understand that you are leading a business here and that profit is your main concern, but this is not the best way to achieve it.

You are wrong on many points when describing this system as the superior option over a live MM.
It is simply impossible to completely automate a process such as trading a game account.

I don't feel well at the moment (not because of this, but because I'm sick irl ), so I'll stop here and open a very detailed thread tomorrow, with a detailed explanation and arguments.

 

[OctoLotuS]

This new feature protects users (sometimes victims) the most at the sacrifice of hurting the Middleman business. It shows EpicNPC are taking further responsibility for the entire purpose of their site; trading gaming accounts. Providing a way for people to trade accounts has always been a great idea but it also created another way for criminals to conduct online scams.

I believe that any new feature added to this site to help reduce the number of scams occurring and victims of cybercrime is a positive step in the right direction.

As a seller, this guarantees they will always be paid and any chance of becoming scammed, will be EpicNPC's issue directly.

As a buyer, there is no guarantee of protection against accounts being recalled, but this protection was never around even before this feature was implemented. So really, no change there. The big change really is that if a buyer doesn't receive their paid item or the item isn't what was promised, there is a chance for the buyer to get their money back before a transaction is closed. This is much better than just being blocked all of a sudden on Skype when a buyer sends their money.

The 12% transaction fee is the price paid for this protection. Most of the well known middleman services on this site range from $15 to $20. For a 12% transaction fee to equal this amount, the transaction needs to be between $125 and $167. If your account is worth less than $125 than you're better off with Trade Guardian then a traditional MM. And remember, a MM does not hold funds. If you're trading in amounts greater than $167 then of course you're looking upwards of $20 for the transaction fee.

An added benefit to the Trade Guardian setup is the ability for either the buyer or seller to create the transaction. So the person who pays for the 12% transaction can be negotiated beforehand. For instance, if a seller has more positive reputation and trusted, they may request the buyer to pay the 12% fee. If the buyer refuses, the seller can then decline the trade and move on to someone else. And vice versa for a buyer who has more reputation.

I welcome this new feature and it has provided greater protection for sellers and slightly better protection for the buyers.

 

[Keiichi]

Banned - dispute - https://www.epicnpc.com/threads/keiichi-owes-me-fees-i-hope-he-is-okay-cool-dude.1433002/

Great feature and update. I welcome it!

 

[Zaxira]

Instead of using "trade guardian", accepting credits as payment seems neat for the seller, but what payment processor is used to transfer credits into btc?
To be more specific, what is the complete route epic credits go before being converted to btc? And where does the 1-3% fee come from, sending btc between wallets hardly costs anything, so who wants a cut of it? Also, can we see the exchange rate of credits to btc before we finalize the trade and who's exchange rate is being used?

 

[EpicNPC]

I would like to customers could pay with a credit card directly, it is possible in the future?

At this time there are no plans for this, however I won't say that it'll never be an option.

If the account details are sent to the buyer directly before the seller is paid, what stops the buyer from wreaking havoc with the account, and bailing?

The account would be given directly to the buyer. The buyer would first have to deposit the credit payment into our system, so if the buyer decided to "wreak havoc with the account" it wouldn't be very smart. The seller would just have to report the transaction and the credits would be released to the seller after an investigation. Since we hold the credit payment, there's no risk to the seller.

The feature is a nice addition to the site, but forcing the members to use it by discontinuing the live MM service is just absurd.
You are wrong on many points when describing this system as the superior option over a live MM.

We sent out two surveys, one in Dec to all Verified members and one last month to a few hundred new members. The top complaint in both groups was the lack of a automated middleman system. Complaints about MM services included the lack of MM being available, certain games not being covered, and that the process was too slow; they wanted something faster.

I also receive messages constantly from members asking about how the MM system works, if it can be trusted, who's the best MM and if I can offer MM service because they don't want to use someone else.

In the dispute forum, I'd guess that about 10% of disputes involve impostor MM on Skype and other off-site chats. Many members who use and need to use the MM aren't savvy enough to figure out that sometimes fake MM are being used.

There's no way to fake an automated system. Trade Guardian will provide a better, safer and faster MM service and would eliminate many of the scams that still happen with MM. To keep both systems, would just cause more confusion to new members. Not only would we still receive many of the same questions, but I'm sure many members would ask "what's the difference between the two service".

From a business perspective, there's no reason to keep the two service as it would only cause confusion to most new members.

what payment processor is used to transfer credits into btc?
To be more specific, what is the complete route epic credits go before being converted to btc? And where does the 1-3% fee come from, sending btc between wallets hardly costs anything, so who wants a cut of it? Also, can we see the exchange rate of credits to btc before we finalize the trade and who's exchange rate is being used?

We will use Coinbase to send out payment via bitcoin. The 1% fee is what Coinbase charges for payment transfers. 125 credits = $1.00 USD. When payment is sent, based on the value of Bitcoin that day, the rate will be determined.

 

[boshwekk]

good day sir i just want to inform you of what i saw as a "loophole" in your player guardian thing, i really like the new innovation and hope to improve it so we traders will have more ease and trust . so here's the thing , what if i for example pretended to be a buyer and buys off an account , so the seller will give me the account and then of course my credits will be deposited in your system, what if i told you a "lie" that i didn't receive the account or the "item" , then the credits will be sent back to me + i will also have the account / "item" , isn't this a little not fair to the seller.



i have a proposal/suggestion i hope you guys don't take it bad,
what if both credits and the "item" will be sent to you guys and you will be the ones responsible to distribute those to each respective party involved in the trade (middleman) . that will be a lot better i think. cause you guys will definitely know that the deal gets done. and we sellers/buyers can't lie if the format is like that.

 

[The Integrity]

We sent out two surveys, one in Dec to all Verified members and one last month to a few hundred new members. The top complaint in both groups was the lack of a automated middleman system. Complaints about MM services included the lack of MM being available, certain games not being covered, and that the process was too slow; they wanted something faster.

I also receive messages constantly from members asking about how the MM system works, if it can be trusted, how's the best MM and if I can offer MM service because they don't want to use someone else.

In the dispute forum, I'd guess that about 10% of disputes involve impostor MM on Skype and other off-site chats. Many members who use and need to use the MM aren't savvy enough to figure out that sometimes fake MM are being used.

There's no way to fake an automated system. Trade Guardian will provide a better, safer and faster MM service and would eliminate many of the scams that still happen with MM. The keep both system, would just cause more confusion to new member. Not only would we still receive many of the same questions, but I'm sure many members would ask "what's the difference between the two service".

From a business perspective, there's no reason to keep the two service as it would only cause confusion to most new members.

- I'm pretty sure that not a single person who filled the survey wanted to remove the current MM service. If you go back to my PM for that survey, you will see that I AGREED to credits cash out. Having it side by side with live MMs is one thing. Having it as the only option is different.

- You would get equal amount of questions regarding the automated service as you did about live MMs. This is irrelevant.

-10% of the disputes now are because of the impostor MMs. 25% will be about the scams happened WHILE using trade guardian.

-There is no way to fake an automated system, but there are dozens of ways to abuse it.

- I don't see how keeping both systems confuses other members. One is middleman, the other is automated escrow. There is no reason why both would not exist. And why is it bad if they ask what's the difference? They should know.

- The thing where you are wrong the most is the safety of trade guardian. It is faster, but that's where it stops. It is nowhere near as secure as using a live MM. It is better for some trades, but for most it's not.

- From a business perspective, it will increase profits by 5%, at the cost of increasing the overall scam rate by 10%, which would last for a few months at best...

 

[EpicNPC]

good day sir i just want to inform you of what i saw as a "loophole" in your player guardian thing, i really like the new innovation and hope to improve it so we traders will have more ease and trust . so here's the thing , what if i for example pretended to be a buyer and buys off an account , so the seller will give me the account and then of course my credits will be deposited in your system, what if i told you a "lie" that i didn't receive the account or the "item" , then the credits will be sent back to me + i will also have the account / "item" , isn't this a little not fair to the seller.

This was already addressed.

Once the status is set to 'item sent' the credits are stuck in the Trade Guardian system. They will only be released if the buyer confirms the item was received. Transactions can't be canceled once the status is 'item sent'. So if a buyer wants to lie or destroy the account, the seller just needs to open a dispute. We'll investigate and give the credits to the seller if the claims are true.

In the case the seller is lying and updates to 'item sent' without actually sending the item, the same is true. The buyer can then report the transaction and we will give the credits back to the buyer once we properly investigate.


@The Integrity, we would not make this decision if we believed scams would increase. Trade Guardian holds the payment and protects against chargebacks, no MM that I'm aware of accepts payment. This alone makes TG much safer.

Once members become familiar with the new system and the MM Services forum is closed, we except scams to drop significantly. Of course this can only happen if members use the system and to accomplish that we priced the system to be inexpensive in comparison to other sites.

Bitcoin users get a 5% bonus in credits when they purchase them, so the 12% fee really becomes 7% if you purchased the credits with bitcoin. This makes the 7% fee the lowest middleman transaction fee around.

 

[The Integrity]

@The Integrity, we would not make this decision if we believed scams would increase. Trade Guardian holds the payment and protects against chargebacks, no MM that I'm aware of accepts payment. This alone makes TG much safer.

Once members become familiar with the new system and the MM Services forum is closed, we except scams to drop significantly. Of course this can only happen if members use the system and to accomplish that we priced the system to be inexpensive in comparison to other sites.

Bitcoin users get a 5% bonus in credits when they purchase them, so the 12% fee really becomes 7% if you purchased the credits with bitcoin. This makes the 7% fee the lowest middleman transaction fee around.

- Why do you believe that the system is so safe? Chargeback protection is only one thing. How come you don't see the abuse potential? Read my other thread where I've went into much more detail...
- There are 3 or 4 MMs, including me who accept payment.

- Doubt that they would become familiar with the system and start using it. They will much rather switch to player auctions, find verified members to be their MM, or find MMs off other trading sites.
- This is good for bitcoin users, but how many are there who use it? 5%? Buying bitcoin with any other payment method has a huge fee, which brings the total fee to well over 12%.

 

[EpicNPC]

Opening a bitcoin wallet is about the same as opening a Paypal account. You register an account and link it to a bank account or credit card to start using it. Once you have a bitcoin wallet, that's all you need. If users don't want to open a bitcoin wallet and use it through some other payment system that has much higher fees, that's the users decision.

What you said about 3-4 MM accepting payments, it's one of the reason we're removing the forum. It's confusing. MM charge different fees, offer different protections and have different methods. We want one standard middleman service for the site to make it as simple for the user as possible.

I'll read your post now and will reply to it shortly.

 

[The Integrity]

I know how bitcoin works and I use it. But how are you going to get bitcoin? You either seller something and earn them or buy them using another payment method (with a lot of fees).

Yes, MMs offer different conditions. But isn't it like that with pretty much everything? When you open LoL boosting, you see 20 threads each offering different prices, boosting methods, time frames, accepting different payment methods, etc. Is that confusing enough to remove the forum and offer one standard boosting service? Didn't you already try something similar with the gold store?

Let's move the discussion to my thread.

 

[EpicNPC]

We transfer bitcoins from our main Bitcoin processor into our Bitcoin wallet, the wallet is then used for credit cashouts and the transfer fee is only 1%. Many members already use Bitcoin for credit purchases, sticky threads and upgrades, so we don't anticipate any issues with payouts using bitcoin.

 

[Logisticz]

I agree with Integrity on this. I believe having live mm should be allowed as well as guardian protection feature.

I have done some mm's where the transactions were over $5,000 and with current prices set by Guardian I doubt someone would pay 12% of that as fee.

When I live mm I usually check persons paypal see if they have prior disputes and what not also I check the account to make sure everything is there as listed in the thread. I doubt guardian protection will handle that as well.

There will be a lot of dispute over accounts and items and also a lot of scam accusations with this system (Personal opinion)


How ever end of the day you do have to take this business profit into consideration and I would love to see how this system works out when it goes live.


Suggestion would be to just keep live mm in mind and see if guardian and live both can be available instead of just the guradian protection. Since a lot of the transactions that happen are $400+ USD.

 

[Zaxira]

Is the credit cash out into btc automated, or is this a manual process? Will multiple withdrawals be processed everyday and can we expect this to happen at a fixed time per day or whenever?
Since at times btc will move closer to 100 bucks in any direction inside a hour. While it is not a bad idea to check the btc weather charts before initiating a credit cash out, some days the chart look like a roller coaster. If the transactions take a long time (a hour or more) and usd to btc is wildly fluctuating, will my credits still be converted or will you wait/cancel withdrawals?

 

[EpicNPC]

All cashout requests are manually processed once daily, normally in mornings EST, although the times can fluctuate a little on the weekend. Bitcoins payments will be calculated at the time they are sent. If you're worried the price of bitcoin might drop, you can use Paypal to cashout instead.

 

[Sremke]

what if someone wants to trade? account for account? or account trade + money?

 

[OctoLotuS]

what if someone wants to trade? account for account? or account trade + money?

Account for Account: Say both agree that both accounts are worth $100. Both pay $100 into TG for two separate transactions and both hand over their account info to the relevant transaction.

Account + Money: Similar to above but one transaction can happen at a time or simultaneously with one person paying more than the other if one account is worth more than the other.

 

[The Integrity]

Account for Account: Say both agree that both accounts are worth $100. Both pay $100 into TG for two separate transactions and both hand over their account info to the relevant transaction.

Account + Money: Similar to above but one transaction can happen at a time or simultaneously with one person paying more than the other if one account is worth more than the other.

So basically both traders have to have the account's worth of money at hand in order to be able do the trade...

 

[Logisticz]

Account for Account: Say both agree that both accounts are worth $100. Both pay $100 into TG for two separate transactions and both hand over their account info to the relevant transaction.

Account + Money: Similar to above but one transaction can happen at a time or simultaneously with one person paying more than the other if one account is worth more than the other.

1. Whole reason for Account for Account trade is to not involve any Cash. So I don't think your solution would work for that.
2. I would see a lot of scams happening with your account + money method.

 

[OctoLotuS]

So basically both traders have to have the account's worth of money at hand in order to be able do the trade...

Yes I guess so. In the case where both accounts are worth high sums like $500 then there would be an issue.

This is a good point being made. I'll be interested to here the admins response.

Edit: If this method was used it would also mean EpicNPC get's 12% from two transactions taking place.

I agree having a MM for these kinds of transactions are better.

NB: I actually don't support the idea of eliminating MM's altogether even though I'm in favour of the Trade Guardian. I'm trying to see the argument from both sides here.

 

[M8rate]

I get lost in your commissions ... here written 12 % / in help center written 15 %

- To get as much as I can get with direct trade (if I 'm not going to pay fees), need increase price by: 12 % (TG fee) + 3 % (transfer fee) + 3 % (PayPal fee) = 18 % ?
- so 10$ on my PayPal = 1475 credits on buyer account ?

- Where and how (photo, video?) I can provide proof that items have been transferred to buyer ?
- How long takes process solving problems after proof will be sent ?

 

[EpicNPC]

Can you post the URL to where you see 15%? I see 12% on all pages, so I'm not sure where you're looking.

To get as much as I can get with direct trade (if I 'm not going to pay fees), need increase price by: 12 % (TG fee) + 3 % (transfer fee) + 3 % (PayPal fee) = 18 % ?

This is not correct.

12% TG fee + 3% Paypal fee when you cashout

The 3% transfer fee is when you transfer credits to another member. We allow members to transfer credits in 2 different ways.

1) Trade Guardian - fully protected transactions
2) Direct member to member (3%) - here you can transfer credits to another member, but there's no item delivery guarantee, so you need to make sure you trust the person you're dealing with. Of course if something goes wrong, we'll do our best to try to recover the credits to the victim after we investigate.

In regards to account trading, the system is only setup for item sales. Trading accounts can't be automated, so it would require a 3rd party to verify the accounts being traded. Trade Guardian was not designed for that.

That said, supporting something like this with Trade Guardian is not out of the question further down the road.

 

[EpicNPC]

Ah, that page was removed. It looks like I forgot to update the URL on the Trade Guardian page. It's been corrected, thanks.
https://www.epicnpc.com/infocenter/trade_guardian.html

If there is a dispute about items not being delivered, we will investigate as we normally do with disputes now. It's always good for the seller to at least take a few screenshots of the item exchange in-game to prove it was sent, however many games have trade logs or trade history, so many times this is not required.

In the case a game has no logs, then yes, we would require proof that shows the seller did indeed give the item. Video is better, but not required. Screenshots should be enough in nearly all cases.

 

[addwater]

I think that there should be cap on that 12% fee approx 25$ seems fair, sure for smaller amounts its tolerable, but if i want to buy/sell 1000$ item i would never use it. I think you would have more people using the system if you would have cap on it.

 

[EpicNPC]

That won't be possible, we need to protect ourselves from chargebacks and disputes as well. The 12% fee pays for this. At this point TG is less than a month old so we need more time, once we have at least 6 months of sales, we can process the data to determine if lowering the fee is a possibility.

If chargebacks are low, then yes, lowering the fee in the future will definitely be something we'll consider.

 

[FeelMyCRIT]

Nice system! But 12% is too high!!

 

[GameSupply]

That page could really use a Spell Check: deposites deliever credits.. chargedbacked chagebacks cancelation

Grammar: At any time members -> At any time, members
Once canceled, the buyer will received the credits back. received=receive

 

[EpicNPC]

Thanks. I always right the pages in a html editor and always forget to spell check. Those corrections have been made.

 

[GameSupply]

Thanks. I always right the pages in a html editor and always forget to spell check. Those corrections have been made.

Try emacs and use flyspell or ispell. I tend to "right" better that way

 

[EpicNPC]

Sometimes my typos make me sad, lol. that was a bad one.

 

[Invisibility22]

Just wanted to point out 12% is not a big fee. I know what i'm talking about, there are cases when i paid up to like 17% fee on "other" websites, so Epicnpc's 12% is actually very nice. I've paid even $60+ for a single transaction as fee on the other website and it was still an ok price for me, just to be sure it's a safe deal. Once again, EpicNpc's 12% is a very good rate, considering they have to cover the risk and also make some profit.

The only thing that will lower the amount of possible buyers is not the fee, but rather the fact that you can't buy credits with paypal unless you're ID verified. I know you have to get verified "for security purposes", but the people i've talked found this kinda counter-intuitive, though i suppose that's because of the EU culture, compared to the NA one.
This kind of system is something that i've always wanted on Epicnpc, so hope it stays and people get used to it.

 

[EpicNPC]

ID is not required to use credits or Trade Guardian. Epic Member's can also use the system and they are not required to upload an ID image.

 

[somaliasky]

This is a great system!
I think the entire middleman forum should be take out right now. Keeping it there is like opening a door for potential scams. I can think of so many ways that scammer will link the old middleman forum to users.

For those of you wanna do account to account trade, the risk is pretty low to begin with. For most MMORPG accounts, you can easily recall it. So if you get scammed, you can just recall the account.

 

[The Integrity]

This is a great system!
I think the entire middleman forum should be take out right now. Keeping it there is like opening a door for potential scams. I can think of so many ways that scammer will link the old middleman forum to users.

List just one that was not possible while the forum was live.

For those of you wanna do account to account trade, the risk is pretty low to begin with. For most MMORPG accounts, you can easily recall it. So if you get scammed, you can just recall the account.

A live MM can check the account, do a background check on the seller and suspect a recall. An automated system can't.

 

[EpicNPC]

Scammers can of course link to those MM threads on Skype or other off-site chats to impersonate our members. However, even if we removed them, the scammers would just link to other threads and do the same thing. There's no extra risk in leaving the threads there from what I see.

 

[Zaxira]

Could you add a step-by-step video to the info center page, maybe even right on the main page, how to buy credits via paypal. I mean the whole ordeal from the very beginning.
I got the feeling that people who just registered an account here feel like this is a complicated thing, which it ain't.
Another thing, when I made the 4 digit pin required for sending credits, I forgot under which link it was, and it actually took be a bit of looking to find it in the first place, as far as I remember.
Now when I tried to look for it again, I couldn't find it. I take it this is as it's meant to be, but how would I go on and reset it, besides asking an admin?
Lastly, on the info center page it says "Credits can only be purchased with Bitcoin or Paypal." I take it the paypal account needs to be verified? But I see no mention about that.

 

[EpicNPC]

Sure, we can create some video to help guide members on certain processes.

The create PIN link appears at the top, below the banner ad, however once you create it, the link is removed. The PIN also can't be changed, so you have to contact an admin if you forgot it.

Yes, Paypal account need to be verified, this info shows on the payment page before payment is sent. We'll add that to the Upgrade page also.

Thanks for the helpful suggestions

 

[Maggerchu]

Um what kind of payment methods are accepted when making a trade guardian transaction

 

[EpicNPC]

Trade Guardian uses Epicnpc Credits as the payment currency.

You can purchase credits with bitcoin. Upgraded members can purchase credits with Paypal also.