EpicNPC
Register a free account today to become a member!
Wrong transaction.. I paid 30$ btc for the 3$ upgrade.
Not Recently Bumped
- Thread starter L4cky
- Start date
Yes, this was reported a few days ago and we are waiting for a response from Bitpay our bitcoin processor.
I don't understand why it's showing you $14 (not including the btc fee), but our payment logs shows we received 0.000060 ~ $3. I don't understand where that additional $11 is coming from or going.
This is a recent change so I'm not sure if this is a bug from Bitpay or some change they made, but we're aware of the issue and will try to have it fixed as soon as we know more about it.
I don't understand why it's showing you $14 (not including the btc fee), but our payment logs shows we received 0.000060 ~ $3. I don't understand where that additional $11 is coming from or going.
This is a recent change so I'm not sure if this is a bug from Bitpay or some change they made, but we're aware of the issue and will try to have it fixed as soon as we know more about it.
I received a reply from Bitpay with these links
https://support.bitpay.com/hc/en-us...ed-when-I-pay-a-BitPay-merchant-with-bitcoin-
https://support.bitpay.com/hc/en-us...Additional-Network-Cost-on-My-BitPay-Invoice-
Basically aside from the normal mining fee that everyone pays, Bitpay also has it's own "Network fee" this is the extra cost you see in your purchase.
When someone makes a purchase the payment goes to Bitpay first, then to us, so 2 transfers. The first transfer the buyer pays the mining fee, but for the 2nd Bitpay has to pay it. Since the mining fees are expensive, Bitpay is passing that cost to the buyer also and this is why the prices are inflated when you make a purchase.
You can see here since December the fees are over $8 and have been recently averaging about $20.
https://bitinfocharts.com/comparison/bitcoin-transactionfees.html#6m
Normally the network fee is tiny and so the buyer doesn't even notice it, but since bitcoin fees have been high it's very noticeable. Unfortunately there's nothing we can do about this until the fees go back to normal levels.
https://support.bitpay.com/hc/en-us...ed-when-I-pay-a-BitPay-merchant-with-bitcoin-
https://support.bitpay.com/hc/en-us...Additional-Network-Cost-on-My-BitPay-Invoice-
Basically aside from the normal mining fee that everyone pays, Bitpay also has it's own "Network fee" this is the extra cost you see in your purchase.
When someone makes a purchase the payment goes to Bitpay first, then to us, so 2 transfers. The first transfer the buyer pays the mining fee, but for the 2nd Bitpay has to pay it. Since the mining fees are expensive, Bitpay is passing that cost to the buyer also and this is why the prices are inflated when you make a purchase.
You can see here since December the fees are over $8 and have been recently averaging about $20.
https://bitinfocharts.com/comparison/bitcoin-transactionfees.html#6m
Normally the network fee is tiny and so the buyer doesn't even notice it, but since bitcoin fees have been high it's very noticeable. Unfortunately there's nothing we can do about this until the fees go back to normal levels.
