Won't let me accept trade guardian request?

[Gumbo Shrimp]

I get this pop up when ever I try to accept. I've already tried clearing my cookies/cache and its still the same.

 

[EpicNPC]

TG is disabled on your account. I'm not sure why, a note was not added, but it appears to have been disabled a long time ago.

I disabled your account, but you can reopen it by re-verifying the phone number. Once you do, please reply here and I'll enable TG.

 

[Gumbo Shrimp]

TG is disabled on your account. I'm not sure why, a note was not added, but it appears to have been disabled a long time ago.

I disabled your account, but you can reopen it by re-verifying the phone number. Once you do, please reply here and I'll enable TG.

okay I re-verified

 

[EpicNPC]

thank you. it's been enabled.