Why need to reactivate email?

[electron2007]

Hi EPIC,

i tried "resend verification" but not a single verification code arrives

What is going on? several days ago i cannot login because it ask email code.. now i can use google authenticator but my account ask for activation?

https://imgur.com/i7ssxGY

 

[EpicNPC]

When you change the email address on your account, you have to re-activate using the new email address. However I see you have not changed it.

Can you please message me with information about what happened?

Currently we're investigating a bug with the phone authenticator which is asking members for the email security code instead, but no one has reported this error. We'll need to figure out if it was something you clicked or part of the same bug.

 

[exstrike1234]

Banned - scam - https://www.epicnpc.com/threads/1300335-Scummed-by-exstrike1234/

[MENTION=86871]EpicNPC[/MENTION] I'm also having trouble logging in when logging in to a new ip even the code on the email was right but still it says invalid so what i do is every time i login i changed my email and reactivate it just to logged on the forum.

 

[EpicNPC]

It's the phone authenticator that's causing the problem. If you have regained access, I recommend removing the phone authenticator, then adding it back. We should have this fixed soon.

 

[exstrike1234]

Banned - scam - https://www.epicnpc.com/threads/1300335-Scummed-by-exstrike1234/

alright, thank you.

 

[EpicNPC]

The issue has been fixed. If you have any problems, please let me know.