Verification Failed

[Marlene]

hi my ID verification is failed, is it possible to do a re-review or anything to fix this ? thank you very much

 

[Marlene]

i resubmited my ID and it got rejected again, i have no idea why.
please help.

 

[EpicNPC]

The selfie image and photo on ID appear to me as 2 different people so we can't accept it. Sorry.

 

[Marlene]

nvm

 

[Marlene]

The selfie image and photo on ID appear to me as 2 different people so we can't accept it. Sorry.

Please just take a look at the photo again

Its a shame for me to doxx myself and still get rejected

 

[EpicNPC]

I'm sorry, it appears to me that it's 2 different people. Your ID has been rejected again. Sorry.

You can contact support for additional assistance.
https://www.epicnpc.com/misc/contact