verification declined

[zhouuu]

why my seller verification got denied?, i give them my id with clear photo and this is work on other veriff even on my governer web, or it caused by my recently beard?, also i need to change the birth year, thx

 

[EpicNPC]

Digital IDs are not acceptable. Please try again.

 

[zhouuu]

can i change the birth year?

 

[EpicNPC]

That will automatically update based on the data from your ID once it's approved.