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Trader became completely unresponsive after delivering acc info to them

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Dispute Type
Scam Accusation
Country
United States
Multiple Accounts
0
Dispute Against
Kazly
WARNING! Off-site contact information posted. Most scams occur off-site. Please contact members directly via EpicNPC chat. We do not investigate disputes if you communicate off-site.
Information
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Purchase Date: 6/22
Date the problem began: 6/24
Method of Contact Used : Epic NPC chat
Instant Messenger username of the person you're accusing: @Kazly
Your Instant Messenger ID: @Luwumia

Other information:


DISPUTE Information
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Link of transaction thread (URL, Epicnpc thread): https://www.epicnpc.com/threads/trading-2-genshin-accounts-10x5-and-8x5.2234979/
Approximate value of property: $XXX.XX USD
Was Trade Guardian used?
If yes, what is the Trade Guardian ID?

What is the dispute about? Right after I helped them with securing my account that i traded to them, they stopped responding after i needed assistance in securing the account that they traded me. They have also gone ahead and changed the password of the account. (i can't have changed the password without email access which i didnt have, which is how i know the trader has changed it.) i sent them messages every few days (knowing they told me earlier they had issues with responding) and a couple times, they deliberately read the message and did not respond. I have now just given away an account without recieving anything back.

Other details / notes:


Proof
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You MUST provide proof or your claim will not be valid!

Chat Log Screenshots (make sure username is visible, not display username): https://cdn.[Social group links not...72640112214076/994463372915507262/unknown.png (images were saved through discord but the entire trade was done through epic npc) https://cdn.[Social group links not...72640112214076/994463430717227028/unknown.png (the moment they stopped responding)
https://cdn.[Social group links not...72640112214076/994463479199170570/unknown.png ( this is them clearly promising to assist me in securing the account)
Payment Screenshots (make sure the accused email is visible):
Other proof:


Account Recalls
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Most account recalls have little proof. To get more evidence, please open a support ticket to attempt to recover the account BEFORE opening a dispute thread.

Did the seller say he's the original owner? (provide proof) trader did not state if they were the original owner or not.
What account information did the seller provide you at the time of sale? (ID, SQA, etc)
How long did you have the account before it was recalled? 15 days
If you have a support ticket about this recall, please post screenshots of it. I do not but i can say that genshin accounts that you do not have email access to, you cannot change the password without having access to the email linked with the account, the account password was changed by the owner or the email owner of the account.
(you can use the HIDE tag so the images are not publicly available to everyone)


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If you are not involved, please do not post in the thread.

Here you can find information about our Dispute rules and how we investigate disputes.
https://www.epicnpc.com/threads/90442-Dispute-FORUM-RULES
 
Please post images, you can go to imgur.com and post the link here if its easier.
i am going to just attach the imgur link here regarding the screenshots. The last screenshot is the last time i ever recieved a message back from them. I understand that if the trader does not want to trade the account back, but atleast be willing to assist me to change the info of the account.
 
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